About Us:
We are a patient-centered naturopathic medical practice dedicated to holistic, integrative care. Our focus is on treating the root cause of illness while supporting overall wellness through natural therapies and personalized treatment plans.
Position Overview:
We are seeking a friendly, organized, detail-oriented Office Coordinator to support daily operations and create a welcoming environment for our patients. This role is essential in ensuring smooth front office workflow and providing excellent patient care from the first point of contact.
Key Responsibilities:
- Greet and check in patients in a warm, professional manner
- Answer phone calls, respond to inquiries, and schedule appointments
- Process payments and post them in Quick Books
- Assist with patient intake forms and documentation
- Maintain a clean, calm, and welcoming front office environment
- Order and manage office and clinical supplies
- Ensure patient confidentiality and HIPAA compliance
- Support the doctor with administrative tasks and patient coordination
- Handle email correspondence and basic office communication
Qualifications:
- Previous experience in a medical office or wellness clinic preferred
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Interest in holistic health, wellness, or naturopathic medicine is a plus
- Ability to maintain professionalism and confidentiality
- Basic to intermediate computer proficiency (email, MS Office and other)
Preferred Skills:
- Ability to work independently and as part of a team
- Quick Books knowledge preferred but not required
- Calm, compassionate demeanor with patients
- Spanish speaking preferred
Work Environment:
- Calm, wellness-focused atmosphere
- Collaborative and supportive team
- Opportunity to learn about naturopathic and integrative medicine
Benefits:
Work Location: In person