Blues Hog manufacturers premium BBQ products and is headquartered in Washington, Missouri. We are currently seeking a candidate to fill the positions of Order Processor/Customer Service Representative. Responsibilities include standard order processing functions; opening new vendor accounts, handling customer inquiries, answering phones and various other related duties as assigned. Position requires the ability to stay organized in a fast-paced and ever-changing environment.
This is a full-time position. Competitive Pay and Benefits Package available with full-time employment. Monday through Friday, 8-4:30 (flexible), no weekends.
Job Description
The Order Processor/Customer Service Representative is responsible for:
- Ensures complete and accurate data entries into system and create shipping paperwork
- Works with Controller to maintain Accounts Receivable
- Maintains database by entering new/updated customer and account information
- Coordinates order scheduling as well as answers company phone calls
- Work with warehouse team to ensure orders are processed efficiently
- General Office duties including but not limited to: filing, data analysis, and keeping information confidential
- 80% of job duties will be clerical, 20% will be supporting production and fulfilling e-commerce orders
- Performs other duties as assigned
Required Qualifications
Qualities we look for in an ideal team member:
- Timely
- Must be in the office Monday through Friday.
- Organization skills
- Thoroughness
- Responding efficiently and accurately to customer calls, explaining possible solutions, and ensuring that clients feel supported and valued.
- Adhering to all company policies and procedure
- Experience with QuickBooks and /or EDI portals preferred
- Knowledge of warehouse production preferred
Work Remotely
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
