Position Summary
The Administrative Assistant – Sales Support provides day-to-day administrative and coordination support to the Sales Department. This position helps ensure the smooth flow of communication, information, and processes between sales, marketing, operations, and customer accounts. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced consumer packaged goods (CPG) environment.
Key Responsibilities
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Provide administrative support to Sales and Account Management teams.
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Prepare, update, and maintain sales reports, product lists, and price sheets.
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Assist with order entry, tracking shipments, and resolving delivery or invoicing discrepancies.
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Maintain and organize customer records, sales data, and promotional documentation.
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Coordinate and schedule meetings, calls, and travel for the sales team.
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Support trade shows, retailer meetings, and product presentations with logistics and materials preparation.
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Communicate effectively with internal teams (marketing, operations, logistics) to ensure timely execution of sales programs.
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Assist with item setup forms, planogram updates, and customer portal uploads.
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Monitor sales inboxes and route inquiries appropriately.
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Prepare correspondence, memos, and other administrative documents as needed.
Qualifications
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Education: High school diploma or equivalent required; Associate or Bachelor’s degree preferred.
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Experience:
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2+ years of administrative experience, preferably in a sales, marketing, or customer service function.
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Prior experience in a CPG or retail environment strongly preferred.
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Skills:
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Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). (We do testing for Excel skills.)
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Experience with ERP or CRM systems (such as Dynamics 365, Salesforce, or SAP) a plus.
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Excellent communication, organization, and time-management skills.
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Ability to manage multiple priorities with accuracy and efficiency.
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Team-oriented, proactive, and customer-focused.
Core Competencies
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Attention to Detail
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Communication and Collaboration
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Adaptability in a Fast-Paced Environment
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Problem Solving
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Confidentiality and Professionalism
Work Environment
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Office setting with regular computer use.