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Community Outreach Program Director

YMCA OF GREATER HOUSTON -
Houston, TX

Job Details

Full-time
From $60,000 a year

Qualifications

Employee relationship building

Full Job Description

Position Summary:

The YMCA of Greater Houston’s Community Outreach Program Director plays a critical role in expanding the YMCA community impact by developing, strengthening, and sustaining partnerships that support long-term community needs and family stability. This position oversees the day-to-day coordination of outreach services for the Priority Y and Community Impact Service while intentionally cultivating collaborative relationships that enhance program capacity, increase access to resources and contribute to program match requirements (in-kind and financial). The Program Director will work closely with community partners, coordinate resources, and Priority Y and Community Impact Services needs and outcomes to evaluate effectiveness. The Director provides strong program leadership, ensuring programs are aligned with strengthening families and supporting long-term stability while fostering a safe and positive environment that promotes belonging and connection. With a focus on excellence, the Director represents the YMCA with enthusiasm and commitment, driving community impact through youth development, healthy living, and social responsibility.

Essential Functions:

Partnership Development & Community Collaborations: cultivates, strengthens, and manages strategic partnerships with agencies, school districts, nonprofits, faith-based organizations, businesses and funders. Identifies collaboration opportunities that expand services, enhance program visibility, or generate match contributions (space, supplies, staffing, volunteer hours, services and financial contributions). Represent the YMCA at collaborative meetings, coalitions, and community tables to deepen engagement and advance program outcomes. Ensure timely communication, follow-up, and relationship stewardship.

Match Documentation & Grant Alignment: tracks, collects and records match contributions in accordance with grant requirements (in-kind services, partner support, sliding scale differences, volunteer hours, donated space/martials, etc.). Works closely with partners to obtain documentation such as MOUs, value statements, attendance logs, invoices, or letters of contribution. Ensures she works collaboratively with Center Executives and Program Directors to meet or exceed match goals and that documentation is audit ready.

Family & Community Engagement: Develops engagement opportunities in partnership with community collaborators, such as food distributions, resource fairs, enrichment program and other needs hub site as identified. Builds and maintains relationship with families through consistent communication including client orientations, newsletters, client conferences and client engagement events.

Marketing & Outreach: Implements targeted marketing strategies to promote program growth and increase brand exposure within the community, focusing expanding referral pathways. Expands the program in alignment with strategic goals and operational plans, actively assisting with the distribution of program information and managing client intake and registrations to support continued growth as needed.

Program Compliance: Assures compliance with state and local regulations as they relate to program areas. Ensures that YMCA program standards are met and risk management policies are followed.

Staff Development & Team Leadership: Recruits and trains required program staff and volunteer needed to meet Y staffing ratios and match documentation requirements. Reviews and evaluates staff performance and develops strategies to motivate staff to achieve program goals and deliver high quality services.

Fiscal Management: Adheres to responsible fiscal stewardship, including managing all accounts receivables and accounts payable related to program budgets and match requirement. Manage payroll related transactions and monitors for accuracy and completion. Ensures program operates within budget and meets fiscal goals through forecasting and budget monitoring.

Center & Community Engagement: Actively participates in YMCA center and Community Impact Service activities, meetings, and staff trainings. Intentionally collaborates with center program staff. Develop and maintain good working relationships with the directors, staff, parents and families by way of open communication, positive problem solving, flexibility, and teamwork.

Program Evaluation: Collects necessary qualitative and quantitative data needed to monitor program evaluation and measure program effectiveness. Monitors and evaluates the effectiveness of and participation in program and make adjustment to program as needed.

Annual Campaign: Participates in the annual fundraising campaign and committees as assigned at the center and meets staff campaign goals. Supports direct staff in their participation in the annual fundraising campaign.

Project Teams: Participates in project teams related to advancing the strategic vision and goals of the outreach department.

Child Abuse Prevention: Reports suspicious and inappropriate behaviors and policy violations. Follows mandated abuse and incident reporting requirements. Ensures youth are properly signed in and signed out, ensures only authorized adults are allowed in the facility, etc. Adheres to policies related to boundaries with each child.

YMCA Culture & Cause Expectations

Our mission and core values are brought to life by our culture. It’s who are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. As a cause driven leader you are expected to be:

Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants. Nurturing-To care for, support, and help develop through encouragement.

Hopeful-Take an optimistic or positive view of future outcomes.

Determined-To devote full strength and concentrated attention to the cause. Genuine–To be honest and open in relationships with others.

Job Requirements:

3-5 years previous experience in case management and/or family stability initiatives; 2 years supervisory experience preferred

Bachelor’s degree in related field or equivalent (preferred)

Knowledge of case management with a focus family stability models and/or policies and procedures preferred.

At least 21 years of age.

Previous experience with diverse populations.

Strong communication skills (verbal and written).

Available for trainings on occasional weekends and after hours

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.

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