Major Responsibilities:
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Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
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Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA) 1988 guidelines, according to established policies and procedures.
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Performs preventative maintenance on equipment and makes minor repairs when needed. Runs quality control checks.
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Performs laboratory result entry in the computer system. Enters and verifies test requests into the laboratories' computer system.
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Notifies providers of stat, critical, and other abnormal results and exceptions as defined by policy and procedure.
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Obtains billing/insurance information and/or verifies diagnosis code information.
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Answers and screens telephone calls. Assists with inventory and ordering of supplies.
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Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval. Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
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Reviews various pending and management reports. Generates and distributes reports. Maintains and files copies of orders, reports and/or correspondence.
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Acts as a resource and trains new employees.
Licensure, Registration, and/or Certification Required:
Education Required:
Experience Required:
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Typically requires 1 year of experience in the allied health field or in providing laboratory assistance.
Knowledge, Skills & Abilities Required:
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Excellent communication skills.
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Basic computer skills including experience using computer software applications.
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Keyboarding and typing skills.
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Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
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Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Physical Requirements and Working Conditions:
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Operates all equipment necessary to perform the job.
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Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
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Must be able to sit, stand, walk, and bend the majority of the workday.
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May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
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Will be exposed to human blood and body fluids.
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Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
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Must be able to handle stressful situations in a calm and professional manner
