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The Payroll Consulting Senior Manager is responsible for leading complex payroll consulting engagements, serving as a trusted advisor to clients, and supporting the growth of the payroll consulting practice. This role combines deep technical payroll expertise with leadership responsibilities, including mentoring team members, overseeing client deliverables, and driving operational excellence.
The Senior Manager will partner with clients to assess payroll operations, ensure compliance, improve processes, and implement solutions that enhance efficiency and accuracy.
Key Responsibilities
Lead payroll consulting engagements, including payroll process assessments, compliance reviews, payroll tax analysis, and operational improvements.
Contribute to business development activities, including identifying opportunities for additional services and supporting proposal development.
Serve as a subject matter expert on payroll regulations, multi-state payroll compliance, payroll tax requirements, and payroll best practices.
Manage multiple client engagements simultaneously, ensuring quality deliverables and exceptional client service.
Provide guidance, coaching, and mentorship to payroll consultants and managers.
Support payroll, process improvements and technology optimization initiatives.
Develop and maintain strong client relationships, serving as a trusted advisor and escalation point for complex payroll matters.
Partner with firm leadership to support practice growth, operational efficiency, and service innovation.
Qualifications
Bachelor's degree required
Certified Payroll Professional (CPP) certification required
Eight (8) or more years of progressive payroll experience required
People management experience
Strong knowledge of payroll operations, payroll tax regulations, and multi-state compliance requirements
Experience planning and leading payroll strategy
Experience leading complex payroll projects and managing client relationships
Excellent communication, analytical, balancing multiple priorities and problem-solving skills
Experience in a consulting, professional services, or outsourced payroll environment
Experience with multiple payroll platforms
Attributes for Success
Strategic yet hands-on approach to problem solving
Strong client service and relationship management skills
Ability to lead multiple priorities in a fast-paced environment
Commitment to quality, collaboration, and continuous improvement
