HOURLY RANGE: $12.00-$14.00
ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
FUNCTIONS STATEMENT:
- Serving customers by collecting money and ringing up sales in cash register, processing credit card purchases, closing out and making accurate deposits.
MAJOR DUTIES:
- Prepares inventory reports.
- Maintains inventory operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Organizes supplies in an orderly system.
- Maintains an inventory with an existing or self-developed program.
- Determines the types of items that sell most often.
- Tracking the dollar values of items being sold.
- Must have effective and courteous communication skills.
- Availability to work any shift, start time, weekends and holidays.
- Maintain a professional work schedule.
- NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.
KNOWLEDGE REQUIRED BY THIS POSITION
- Knowledge of organized reporting methods and techniques for inventory, ordering, and stocking.
- Knowledge of office organization, scheduling, analyzing information.
- Knowledge of the importance of deadlines, workflow, lines of authority, value of items being inventoried and sold.
- Knowledge of rates of turnover of certain items.
- Knowledge of suspense files.
- Knowledge of safety practices.
- Knowledge of the relationship of deadlines to mission accomplishment.
- Knowledge of inventory control methods.
(Retail Sales Clerk Cont’d. Pg. 2)
- Knowledge of Manufacturers Safety Decals (MDS) on supplies that pose a possible health or safety risk.
- Knowledge of English grammar and spelling for effective communication skills.
- Knowledge of basic math computations and problem solving.
- Knowledge of appropriate and inappropriate behavior with customers.
- Knowledge of the principles of “undue familiarity”.
- Knowledge of operating an automated cash register and computers.
- FACTOR 2: SUPERVISORY CONTROLS
- Incumbent is under the direct supervision of the Gift Shop Manager.
- The supervisor assigns work, advises on changes in procedures and is available for assistance when required.
- Routine work is performed independently following set procedures.
- The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work.
- FACTOR 3: GUIDELINES
- Written and oral guides provide specific instructions for doing the work.
- Most of these instructions are easily memorized and require little interpretation.
- When instructions do not apply, the problem is referred to the supervisor.
- These guidelines are generally applicable, but the employee makes adjustments in dealing with problems and unusual situations.
- FACTOR 4: COMPLEXITY
- The incumbent will face a variety of situations that require on the spot resolution when dealing with people that are irritable, or in a hurry.
- The incumbent will have choices to make regarding how to handle different complaints, requests and situations.
- The complexity ranges from a low level to a medium level in that the work is mastered easily, and the incumbent takes the obvious course of action.
FACTOR 5: SCOPE AND EFFECT
- The primary purpose of the work in this position is to create a satisfied customer.
- The work contributes to the efficiency of daily operations of the Department of Finance and Grand Casino Hotel & Resort.
- FACTOR 6: PERSONAL CONTACTS
- Contacts are on a face-to-face basis with co-workers, supervisor and customers.
FACTOR 7: PURPOSE OF CONTACTS
- The purpose of the contacts is to create a satisfied customer.
FACTOR 8: PHYSICAL DEMANDS
- Performing physical activities that require considerable use of arms and legs and moving continuously, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Standing for long periods of time, extensive walking throughout the day.
- Bending, squatting, kneeling and stooping.
- Requires acute hearing and sound discrimination, and visual acuity.
- Lifting up to 40 lbs. and moving of boxes, supplies and sales items.
FACTOR 9: WORK ENVIRONMENT
- The majority of the work is indoors within a climate-controlled environment .
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
- Must have a High School diploma or GED equivalent.
- Excellent communication skills.
- Able to work weekends, nights, and holidays.
