Program Manager for Tuskegee University Global Campus (TUGC)

Tuskegee University -
Tuskegee, AL

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Job Details

Full-time

Qualifications

Academic institution experience
Master's degree
Experience at colleges/universities
Cross-functional team management
Cross-functional communication
University experience

Full Job Description

Position Information

Position Title

Program Manager for Tuskegee University Global Campus (TUGC)

Status

Full Time

Job Summary

Tuskegee University is seeking a dynamic and experienced Program Manager to lead the launch and ongoing management of the Tuskegee University Global Campus (TUGC), the university’s online learning initiative. This role is critical in driving the strategic planning, development, and implementation of online programs that align with the university’s vision of expanding access to quality education. The Program Manager will work closely with the Office of Distance Education and Online Learning (ODEOL), faculty, IT, and other stakeholders to ensure the successful execution of this initiative.

Essential Job Duties

Strategic Planning and Development:

Lead the strategic planning process for TUGC in alignment with the university’s overall mission and goals
Conduct comprehensive market research to identify trends, target demographics, and competitive positioning for online programs
Develop and refine the overall project plan, including timelines, milestones, and resource allocation

Program Design and Curriculum Development:

Collaborate with academic departments to identify and develop online programs and courses, ensuring they meet accreditation standards and market demand
Oversee the design and implementation of course content, working with instructional designers, faculty, and technical staff
Ensure that all programs incorporate best practices in online pedagogy, accessibility, and student engagement

Faculty and Staff Coordination:

Coordinate with the ODEOL to provide training and development for faculty on online teaching methodologies and technology
Manage the recruitment and onboarding of key personnel, including instructional designers, technologists, and support staff

Technology and Infrastructure Management:

Work with IT and other stakeholders to assess and upgrade technological infrastructure, including the Learning Management System (LMS) and related tools
Ensure the seamless integration of online systems such as student registration, payment processing, and digital records management

Marketing and Recruitment:

Develop and implement a comprehensive marketing and recruitment strategy to attract prospective students to the TUGC
Coordinate virtual tours, informational sessions, and outreach efforts to maximize enrollment
Develop and implement international recruitment strategies to expand the global presence of TUGC, attracting students from diverse regions worldwide
Build and manage relationships with global education partners, including universities, government agencies, and international recruitment organizations, to enhance the international reach of online programs
Ensure that online programs meet international accreditation and compliance standards, facilitating global recognition and appeal of TUGC offerings

Quality Assurance and Continuous Improvement:

Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of online programs and student outcomes
Lead pilot testing of online programs, collecting feedback to inform continuous improvement initiatives
Ensure compliance with accreditation and regulatory standards, including federal and state requirements

Student and Faculty Support:

Develop robust support services for online students, including academic advising, tutoring, career services, and mental health resources
Provide ongoing support and resources for faculty to maintain high-quality online instruction
Perform other duties as assigned

Qualifications (Education, Experience and Specialized Training)

Education

Master’s degree in educational technology, instructional design, higher education administration, or a related field

A doctorate is preferred

Experience:

Minimum of 5 years of experience in higher education, with a focus on online learning, program management, or instructional design

Proven track record of leading large-scale online program launches or similar initiatives in an academic setting

Experience in managing cross-functional teams and working with academic leadership

Preferred Qualifications:

Experience in a similar role within a university setting, particularly with the launch and management of online degree programs

Familiarity with accreditation processes and compliance requirements in higher education

Experience with marketing and recruitment strategies for online programs

Physical Demands

Ability to operate standard office equipment
Ability to walk short distances
Ability to prepare and analyzing data and figures
Ability to view a computer terminal; extensive reading

Skills and Attributes

Knowledge of:
Online learning technologies, LMS platforms, and digital tools used in higher education

Skills:

Strong project management skills

Excellent communication and interpersonal skills

Analytical skills to interpret market research, enrollment data, and KPIs for informed decision-making

Ability to:

Manage multiple priorities and meet deadlines

Collaborate effectively across various departments

Posting Detail Information

Posting Number

S735

Will this position required travel?

Yes

Will this position required night, weekend, and after hour work?

Yes

Will this positon be supported using grants or contract funding?

Number of Vacancies

Desired Start Date

Position End Date (if temporary)

Open Date

10/01/2024

Close Date

Open Until Filled

Yes

Special Instructions Summary

Each applicant, including all current employees, must complete and submit the following documents:

Tuskegee University employment application
Cover Letter
Resume/CV
Recommendation letters
Copies of unofficial transcripts.

Please note that official transcripts(s) will be required upon hire

Quick Link for Internal Postings

https://tuskegee.peopleadmin.com/postings/2344

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