FAIR HOUSING EDUCATION AND OUTREACH COORDINATOR
Northside Community Resources (NCR) has an immediate full‐time employment opportunity for a Fair Housing Education and Outreach Coordinator (FHEOC) in its Fair Housing program. The candidate must be self‐motivated, have a strong work ethic, be attentive to details, be a team player, and have good people skills. It is a plus if the candidate has bilingual language skills (English-Spanish), be comfortable with public‐speaking, and have the ability to engage with Chicago’s diverse populations who may need NCR’s assistance with housing discrimination throughout the north side of Chicago.
The Federal Fair Housing Act prohibits discrimination based on factors including race, color, national origin, religion, (gender and sexual harassment), familial status, religion, and disability. The Fair Housing Education and Outreach Coordinator (FHEOC) will work under the supervision of the Fair Housing Education and Outreach Manager and/or with the FH Program Director in the Manager's absence/ direction and be responsible for planning and conducting outreach, educational trainings, info workshops, relationship building, and carrying out the marketing of NCR’s Fair Housing programs and services. The FHEOC will also be responsible for educating staff of community‐ based, faith‐based, social service, and health organizations, and constituent services staff of elected officials, landlords, tenants, lenders, insurers, real estate agents, and other community members in order to help people understand and report suspected allegations of housing discrimination to NCR’s Fair Housing Initiative Program.
Job title: Fair Housing Education and Outreach Coordinator (FHEOC)
Responsibilities Include:
‐ Coordinating NCR’s Fair Housing Education & Outreach Program in collaboration with the Fair Housing Initiative Program (FHIP) team.
- Creating new training materials, including handouts and PowerPoint presentations, to add to and improve existing NCR fair housing educational materials.
- Updating the NCR website, NCR's main Facebook and its Fair Housing Facebook Pages with the latest information on available fair housing resources.
- Conducting outreach and marketing FH materials via community networking, canvassing, flyer drops, press releases, and social media (NCR website, Facebook, etc…).
- Conducting community workshops, FH presentations and distributing FH program materials to create awareness of fair housing rights and NCR’s FH services.
- Maintaining program data and assisting FH Program Director with reporting of program activities to HUD.
- Receiving and processing incoming calls, emails, and walk‐in clients, who may be encountering housing discrimination and requiring assistance to combat it, as needed.
- Screening potential clients for program eligibility and conducting client intake/referrals as needed.
- Evaluating client intakes and providing resource and legal referrals as appropriate, and as needed.
- Gathering information and following up with potential clients for evaluation, investigations, and resource referrals, as needed.
- Other duties as assigned by FH Program Manager, Director, or Executive Director.
Location: Chicago, Illinois
The program serves all North side Chicago neighborhoods. 25%-50% travel will be required. Candidates with valid driver's license and reliable vehicle transportation is a plus.
Supervisory: Volunteers as needed or directed
Immediate Supervisor: Fair Housing Education & Outreach Manager and/or FH Program Director (in the manager's absence)
Qualifications & Experience Requirements:
A bachelor’s degree with a minimum of one (1) year of fair housing or other equivalent housing-related experience is required. Applicants with significant housing-related experience may be considered if they can demonstrate a high level of competency in fair housing, civil rights advocacy, and investigative knowledge. Candidates must have a high degree of computer literacy, including working knowledge of Microsoft Office programs, social networking, and social media platforms.
Candidates must have strong oral and written communication skills with an attention to detail, good organizational skills, and an ability to work independently as well as in a team environment.
Experience in investigative processes, with an ability to comprehend complex legal and sensitive civil rights issues related to housing discrimination, is preferred. Successful applicants will have a demonstrated commitment to civil rights, social justice, and housing‐related issues. Applicants must have strong bilingual language skills in Spanish/English, be comfortable with public speaking, and have the ability to work effectively and respectfully with individuals from diverse backgrounds.
Language Skills Required: Language fluency in Spanish and candidates with experience and familiarity in working with the diverse communities that make up the North side of Chicago will be a plus .
Job Type: Full‐time exempt position with benefits (min. 40 hrs/wk)
Salary Range: $46k/yr - $52k/yr plus benefits. Commensurate with experience. Relocation stipend is not available for this position.
Any special requirements for applicants: Passing a criminal background check is a requirement. Valid driver’s license may be required.
Interested parties can apply for this position by: Submitting a resume and brief cover letter outlining their qualifications for the position to NCR’s Fair Housing Program Director via email at: [email protected]. No calls, please.
NCR is dedicated to promoting equal opportunity employment. NCR is committed to providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with NCR and need special assistance or an accommodation to apply for a position or engage in any testing or the interview process, please email [email protected] with your request. Determinations on requests for reasonable accommodation are made on a case‐by‐case basis.
Job Type: Full-time
Pay: $46,000.00 - $52,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- Chicago, IL 60626: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Community Outreach: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Chicago, IL 60626 (Required)
Willingness to travel:
Work Location: Hybrid remote in Chicago, IL 60626
