Job Summary
Full-Time Appointment Setter | Home Services Marketing
Topline Marketing is looking for a full-time Appointment Setter to join our growing team. This is a phone-heavy role for someone who is confident, persistent, competitive, and knows how to keep a conversation moving toward an appointment.
We’re a growing marketing company working primarily with contractors and home service businesses. We generate leads for our clients through paid advertising, and your job is to turn those opportunities into qualified appointments for our clients.
We are looking for someone who is comfortable picking up the phone, following up consistently, handling objections, and staying on a lead without sounding scripted or pushy. If someone doesn't answer the first call, the job isn't done.
What You’ll Be Doing
- Calling new inbound leads quickly
- Following up with leads through phone and text
- Qualifying homeowners based on project, timeline, location, and interest
- Booking qualified appointments for our clients
- Consistently following up with leads who don't answer the first time
- Handling common objections and keeping conversations moving forward
- Keeping lead statuses and notes organized inside our CRM
- Communicating with our team about lead quality and common objections
- Helping improve our scripts and appointment-setting process
What We're Looking For
- Confident and comfortable spending a large part of the day on the phone
- Clear, professional, natural communication
- Persistent and comfortable following up multiple times
- Able to handle rejection and objections without losing momentum
- Motivated by setting appointments and hitting goals
- Organized with follow-up
- Comfortable making a high volume of calls
- Sales, appointment-setting, inside sales, customer service, or call center experience is strongly preferred
- Experience with contractors or home services is a plus, but not required
This isn't about reading a script and giving up after one call. You'll primarily be working leads generated through our clients' marketing campaigns, and we need someone who takes ownership of getting in contact, qualifying the opportunity, and getting the appointment booked.
We're looking for someone who can have a real conversation with homeowners, understand what they need, and confidently get the right opportunities onto the calendar.
Topline is growing, and this role has room to grow with the company. You'll work closely with our team, see how our marketing campaigns perform in real time, and play a direct role in helping our clients turn marketing into booked jobs.
Full-time position.
Pay: $17.00 - $22.00 per hour
Work Location: In person
