We are hiring a Customer Relations Representative for our local team, and if you're the kind of person who ends up smoothing things over for friends and family without even trying, you already have the instincts this Customer Relations Representative role runs on.
As a Customer Relations Representative, you're the person a Verizon customer talks to when something needs fixing, explaining, or just a little patience, and you're also the person who turns that interaction into a customer who trusts Verizon a little more than they did five minutes earlier. We're not looking for someone with a specific resume, we're looking for someone who's naturally good with people, whether that came from a past job, a family business, or just how you're wired, and who's ready to bring that into a full-time role with real pay and real growth attached.
What you'll be doing as a Customer Relations Representative:
- Handling customer questions and concerns directly, in person, this Customer Relations Representative role is hands-on, not scripted
- Resolving issues before they turn into complaints, and following up to confirm the customer's actually satisfied
- Identifying where an additional Verizon service genuinely fits a customer's needs
- Keeping clear, accurate notes so the next conversation picks up right where the last one left off
What we're looking for:
- Someone patient, clear, and genuinely good at customer service, solving problems for people should come naturally to you
- Customer service, hospitality, or retail background is a plus, not a requirement
- Comfortable handling a frustrated customer without getting rattled
What you get:
- Full training on our systems and process from day one
- Weekly pay with bonus incentives tied to customer satisfaction
- A growth path into senior relations or management roles for reps who perform
Apply in under 2 minutes — we're looking to fill this Customer Relations Representative role fast.
Pay: $1,000.00 - $1,400.00 per week
Benefits:
- Employee discount
- Professional development assistance
Work Location: In person
