Job Overview
We are seeking an energetic and detail-oriented Dental Treatment Coordinator to join our dynamic dental team. In this vital role, you will serve as the primary liaison between patients and the dental practice, ensuring a smooth and positive experience from appointment scheduling to treatment planning. Your proactive approach will help patients understand their treatment options, navigate insurance processes, and stay informed about their oral health journey. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, this is the perfect opportunity to make a meaningful impact in patients’ lives.
Duties
- Coordinate patient appointments, treatment plans, and follow-up schedules with efficiency and professionalism
- Explain dental procedures, treatment options, and financial policies clearly to patients
- Verify patient insurance coverage and assist with health insurance claims processing
- Manage electronic health records (EHR) and patient management software accurately and confidentially
- Communicate effectively via phone and client communication channels to confirm appointments and answer inquiries
- Support medical administrative functions such as data entry, typing, and maintaining patient confidentiality in compliance with health regulation policies
- Collaborate with dental staff to ensure seamless office operations and exceptional patient experiences
Qualifications
- Prior experience in a dental office setting is mandatory
- Strong knowledge of health regulation policies, medical terminology, and insurance procedures
- Proficiency with Microsoft Office applications (Word, Excel) and patient management software systems such as EMR/EHR platforms
- Excellent customer service skills with the ability to communicate clearly and empathetically with patients
- Demonstrated ability to handle sensitive information while maintaining strict confidentiality
- Office experience involving phone communication, client interaction, and administrative support required
- Familiarity with electronic health records (EHR) management and medical administrative tasks is essential
Join us in creating a welcoming environment where patients feel cared for at every step of their oral health journey. We are committed to supporting your professional growth while providing a positive workplace culture that values your contributions.
Pay: $28.00 - $34.00 per hour
Benefits:
- 401(k) matching
- Disability insurance
- Employee discount
- Flexible schedule
- Paid sick time
- Parental leave
- Profit sharing
Experience:
- Treatment Coordinator: 2 years (Required)
Ability to Commute:
- White Plains, NY 10601 (Required)
Work Location: In person
