Morph Group is recruiting a full-time Brand Representative to help expand Verizon adoption. This full-time opportunity is ideal for individuals looking to build a career in sales and customer service while representing one of the nation's leading telecommunications brands. The Brand Representative will meet customers, explain service benefits, and guide them through simple upgrade steps using approachable sales techniques. Through hands-on coaching, the Brand Representative will strengthen their sales abilities, develop valuable customer service skills, and learn how to represent Verizon with confidence.
As a full-time Brand Representative, you'll perform sales prospecting and educate customers on Verizon features, allowing you to interact with customers and uncover their mobile and home internet needs. The Brand Representative lays the foundation for sales by providing personalized recommendations while delivering outstanding customer service and highlighting the advantages of Verizon.
Core Functions of the Brand Representative
- Connect with customers to showcase how Verizon transforms their mobile and home internet experience with faster speeds and more reliable coverage while providing exceptional customer service.
- Listen actively to customer needs, asking the right questions to match them with the perfect Verizon plan or device.
- Support sales conversions by highlighting Verizon's advantages, such as seamless streaming, gaming, and remote work capabilities.
- Create personalized recommendations that align with each customer's lifestyle, making Verizon the obvious choice for their needs through excellent customer service.
- Work closely with the sales team to ensure a smooth handoff for customers ready to upgrade, maximizing sales opportunities in this full-time role.
- Uphold Verizon's reputation for excellence by delivering friendly, knowledgeable customer service during every interaction.
Education & Experience Needed for the Brand Representative
- Experience in sales or customer service is a bonus.
- Positive attitude, ready to collaborate and grow in a fast-paced sales environment.
- A keen interest in learning about the latest wireless technology and Verizon features.
Preferred Skills for the Brand Representative
- Reads customer needs quickly to position the right device, plan, or upgrade.
- Manages daily outreach flow to maximize customer engagement and sales activity.
- Strengthens trust by presenting Verizon options transparently and without pressure.
- Uses product knowledge to position accessories as part of a complete sales solution.
- Ready to build a long-term career in a full-time position with opportunities for growth and advancement.
- Thrives in a full-time team environment where collaboration, learning, and outstanding customer service are valued every day
Pay: $42,000.00 - $55,000.00 per year
Work Location: In person
