We are a Delivery Service Partner (DSP) Delivering packages for Amazon. We are seeking a reliable, calm, and detail-oriented Dispatcher to support daily Amazon delivery operations. Dispatchers are the frontline support for drivers and play a critical role in ensuring routes run safely, efficiently, and on time.
If you thrive in a fast-paced environment, enjoy problem-solving, and can communicate clearly under pressure, this role is for you.
As a Dispatcher, you will play critical role in the daily execution of Amazon delivery operations. This position is responsible for supporting drivers, monitoring routes, managing real-time issues, ensuring safety and compliance, and maintaining constant communication with Amazon station leadership to ensure successful route completion.
Key Responsibilities:
- Monitor delivery routes in real time and support drivers throughout the day
- Handle driver calls, texts, and on-road issues professionally
- Coordinate rescues, reassignments, and escalations when needed
- Track attendance, call-outs, and route completion
- Support safety, compliance, and incident reporting
- Communicate with Amazon station leadership and DSP management
- Assist with RTS (Return to Station) operations at end of day
As a Fleet Manager, you will be responsible for the availability, safety, compliance, and cost-effective operation of the DSP’s vehicle fleet. This role ensures all delivery vehicles are road-ready daily, properly maintained, compliant with Amazon and DOT standards, and that all fleet-related incidents are documented and resolved efficiently.
Key Responsibilities:
- Ensure daily fleet readiness and vehicle availability
- Oversee vehicle inspections, maintenance, and repairs
- Coordinate with vendors, dealerships, and rental providers
- Track accidents, damages, and insurance claims
- Maintain fleet documentation and audit readiness
- Monitor fleet expenses and identify cost-saving opportunities
- Train drivers on proper vehicle use and DVIC reporting
- Maintain yard organization, keys, fuel cards, and equipment
Qualifications:
- Strong communication and multitasking skills
- Ability to stay calm and organized in high-pressure situations
- Strong organizational and documentation skills
- Mechanical aptitude or fleet management experience
- Ability to manage vendors and multiple priorities
- Detail-oriented with strong follow-through
- Comfortable using spreadsheets, email, and mobile tools
- Team-oriented with a problem-solving mindset
- Reliable attendance and flexibility with scheduling
Preferred (Not Required):
- Amazon DSP, dispatch, or logistics experience
- Familiarity with Amazon tools (Cortex, Netradyne, RTS)
- Prior Amazon DSP or fleet management experience
- Knowledge of DOT compliance and accident claims
- Experience with cargo vans, box trucks, and rentals
Why Join Us:
- Stable, year-round work
- Critical leadership role in daily operations
- Direct impact on safety, compliance, and profitability
- Opportunity to grow into senior operations leadership
- Be part of a team that values safety, accountability, and teamwork
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have experience managing and operating a last mile operation with any DSP?
Education:
Experience:
- Dispatching: 1 year (Required)
- Logistics: 1 year (Preferred)
- Fleet management: 1 year (Required)
Language:
Work Location: In person
