Job Description:
General Manager (Store Leader)
Position Summary
The General Manager is the CEO of the store—owning total business performance across operations, merchandising, and people. This role leads a complex, high-volume environment spanning fresh, center store, and general merchandise, with full accountability for P&L, execution, and culture.
We are looking for a complete leader—someone who can run the business, elevate the product, and build a high-performing team. This is not a single-lane role. Success requires strength as an operator, a merchant, and a people leader, along with a strong curiosity for food and the ability to translate emerging trends into a compelling in-store experience.
Key Responsibilities
Business & Financial Ownership
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Own full-store P&L: sales, margin, labor, shrink, and expenses
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Translate market trends and competitive insights into clear, actionable strategies
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Identify long-term opportunities and position the store to outperform the market
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Make high-impact decisions on staffing, merchandising, and resource allocation
Operational Excellence
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Lead daily operations across all departments with a focus on consistency, speed, and quality
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Ensure execution of all company standards, food safety, and regulatory requirements
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Establish a disciplined operating cadence that drives accountability and results
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Navigate complexity and make sound decisions in a fast-paced environment
Merchandising Leadership
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Own the in-store experience across fresh, center store, and general merchandise
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Drive merchandising strategy: seasonal planning, pricing, assortment, and inventory optimization
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Leverage deep understanding of customer preferences and local market dynamics
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Demonstrate a genuine curiosity for food—staying current on trends, exploring new products, and translating insight into differentiated store execution
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Elevate product presentation and ensure the store reflects a best-in-class standard
General Merchandise Strategy
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Lead and evolve General Merchandise categories including Baby, Beauty, Entertainment, Seasonal, and Texas Backyard/Farm & Ranch
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Identify growth opportunities and refine assortment to meet customer demand
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Align merchandising strategy with financial and operational goals
Leadership & Talent Development
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Lead, coach, and develop a team of 20+ managers across all functions
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Build a strong leadership bench and succession pipeline
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Own all talent decisions: hiring, promotion, development, and performance management
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Create a culture of accountability, ownership, and continuous improvement
Change Leadership & Innovation
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Lead the store through change with clarity and confidence
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Identify opportunities to improve processes, efficiency, and overall performance
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Integrate data and insights from multiple sources to make informed decisions
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Act as a change agent—driving innovation while maintaining operational discipline
Qualifications
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Bachelor’s degree required; MBA preferred (or equivalent leadership experience)
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7–10+ years of progressive leadership experience in grocery, retail, or food service
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Proven success leading large, complex, multi-department operations
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Demonstrated strength across operations, merchandising, and talent leadership
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Strong financial acumen with a track record of delivering results
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Deep understanding of food retail and general merchandise
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Strong curiosity and enthusiasm for food, with the ability to translate trends and product knowledge into meaningful business results
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Skilled in organizational development, coaching, and performance management
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Effective communicator with strong decision-making and influencing skills
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High adaptability and resilience in a fast-paced, evolving environment
What Success Looks Like
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Consistent delivery of sales, margin, and operational targets
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A high-performing, stable leadership team with a clear succession bench
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Best-in-class execution across operations and merchandising
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A store that reflects strong product, strong culture, and strong results
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Ability to balance short-term execution with long-term growth
