Appliance Repair Technician — Entry Level
There aren’t many home service companies, let alone appliance repair companies, who have a brand like The Appliance Doctor. After decades in the Atlanta market, The Appliance Doctor continues to grow as a trusted source for both appliance repairs and new appliance sales.
Our commitment to excellent, personal service is at the heart of everything we do. Every decision we make is based on whether it improves the customer experience. As a result, our customers are loyal and refer The Appliance Doctor to their friends and family.
Once fully trained in our systems and processes, technicians enjoy a high level of autonomy. Technicians take their trucks home, parts are delivered each day, and appointments are scheduled for you. There is no unnecessary micro-managing. We hire people we trust to take ownership of their work, provide excellent service, and ask for support when they need it.
If this sounds like a company and culture you’d like to be part of, please read on.What’s In It for You
- Paid training to learn appliance repair, our systems, and our processes.
- Competitive starting pay with opportunities to increase your pay as your skills and productivity grow.
- Paid holidays — 6 major holidays.
- PTO — 2 weeks in the first year.
- Access to AFLAC insurance plans.
- Company truck and fuel card. Trucks are taken home.
- Training meetings every six weeks.
- Company shirts and hat provided.
- Appointments booked for you in ServiceTitan.
- A culture where respect, accountability, and autonomy are valued.
Skills & Requirements
No previous appliance repair experience is required. We will train the right person, but you must bring the right foundation and attitude.
- Strong mechanical aptitude — You naturally understand how things work and enjoy working with your hands.
- Technical ability — You are comfortable learning how machines, electrical components, and mechanical systems work.
- Troubleshooting ability — You enjoy figuring out what is causing a problem and finding a solution.
- Strong problem-solving skills.
- Comfortable using hand tools and learning to use diagnostic equipment.
- Able to understand and follow technical instructions.
- Valid driver's license.
- Able to safely lift and move appliances.
- Able to pass a mechanical and appliance repair aptitude test.
- Able to pass an MVR, background check, and drug test.
- Comfortable working in customers' homes.
Responsibilities
- Attend paid training and learn how to diagnose and repair major household appliances.
- Learn to work on refrigerators, washers, dryers, freezers, dishwashers, ranges, microwaves, wall ovens, and other major appliances.
- Learn basic electrical and mechanical troubleshooting.
- Use diagnostic tools and equipment safely and correctly.
- Complete service calls professionally and efficiently as your training progresses.
- Arrive at customers' homes dressed in company attire and looking clean and professional.
- Treat customers with integrity, respect, kindness, and professionalism.
- Maintain a clean and organized company vehicle.
- Review appointments and prepare for the following day's schedule.
- Keep accurate records of work performed.
- Follow company safety, service, and customer-care procedures.
- Ask for help when needed and work with experienced technicians and the office team to solve problems.
The Qualities We Value
The most important part of this position isn't what you already know. It's who you are and how you approach learning.
- Positive, can-do attitude.
- Flexible and helpful.
- Kind to others and willing to give people the benefit of the doubt.
- Punctual and professional.
- Decisive and willing to work through problems.
- Pleasant personality.
- Strong listening skills.
- Self-driven and hardworking.
- Open-minded with an attitude of always learning.
- Confident enough to work independently, but humble enough to ask for help.
- Team player who is willing to help teammates.
- Efficient with time and effort.
- Takes ownership and follows through.
Why Join The Appliance Doctor?
The Appliance Doctor has been serving the Atlanta area since 1980. We are a family-owned business with a strong reputation and a team that works well together.
We don't expect you to know everything on day one. We will teach you the trade. Our goal is to help the right person develop the technical skills, confidence, and knowledge to become a highly capable appliance repair technician.
This is a real career opportunity for someone who enjoys working with their hands, solving problems, learning new things, and helping people. As your skills grow, so can your pay and opportunities within the company.
If you have the mechanical ability, work ethic, and attitude we are looking for, we'll teach you the rest.
The Appliance Doctor is an equal opportunity employer.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Company truck
- Flexible schedule
- Fuel card
- On-the-job training
- Paid time off
- Paid training
- Professional development assistance
- Tools provided
Work Location: On the road
