Have previous experience working as a customer service representative, medical receptionist or scheduler? Enjoy working with like-minded individuals, in a fast pace environment? Then joining our Scheduling Coordinating team might be the perfect fit for you! Our scheduling coordinators work together, using their customer service & scheduling skills to effectively and efficiently schedule caregivers to meet our client’s needs.
**apply at 9190.axiscare.com**
Schedule
Sat/Sun 7a-7p & every other Mon/Fri 11a-7p
This position will also include Work From Home-On Call hours and additional office hours as needed to cover vacations etc.
Job Duties & Responsibilities
- Maintain electronic schedules of clients & employees
- Confirms and coordinates client & employee schedules; establishing & building rapport on daily basis
- Uses customer service skills to, initially, troubleshoot & resolve employee and client complaints; referring to scheduling coordinator supervisor as appropriate
- Monitors caregiver clock-in & clock-out report, care notes for completion and signatures to ensure timely payroll reporting
- Enter potential client & new client information into the system, as needed; electronically update client orders
- Attend daily report meeting
- Works collaboratively with & responds to direction from Lead Scheduling Coordinator, along with completing additional tasks/projects requested by the Scheduling Coordinator Supervisor
Qualifications
- Valid Driver's License
- Organized
- Ability to multitask
- Ability to think outside of the box
- Positive attitude
- Prior customer service experience; is preferred
- Prior scheduling experience; is preferred
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Grand Blanc, MI 48439 (Required)
Ability to Relocate:
- Grand Blanc, MI 48439: Relocate before starting work (Required)
Work Location: In person
