Bucklin Tractor & Implement Co. (BTI) is looking for a highly motivated Service Technican to join our team in our Bucklin location. A Service Technician;s primary responsibility is to independently perform complex diagnostic, service repairs and maintainence work on customer and/or dealer-owned agriculture and turf equipment. May require some direction or guidance from th Service Manager or Shop Foreman.
BTI is a premier agriculture and farm equipment dealership serving central and western Kansas. Since 1944, BTI has valued the opportunity to create long-term relationships with our customers by giving them the best customer service available.
Responsibilities:
-
Performs diagnostics and repairs on John Deere equipment and technology
-
Reports any additional work required on equipment to ensure proper operation and safety
-
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
-
Keeping records required to establish cost of parts and labor charge to customer
-
Performs diagnostics and repairs in the field as required
-
Handle customer issues objectively and tactfully
-
Answer service phone calls and assisting the customer accordingly
-
Operates and maintains vehicles, tools and equipment required to perform job responsibilities
-
Maintains a clean work area and performs work in a neat and orderly fashion
-
Follows all safety rules and regulations in performing work assignments
-
Maintains current knowledge of John Deere and competitive products
- Participate in John Deere training courses and other continuing education classes, as assigned
-
Perform related and other duties, as assigned
Experience, Education, Skills, and Knowledge:
-
High School Diploma, GED, or equivalent experience required; Associates degree preferred.
-
Valid driver’s license is required
-
Minimum 1-2 years of experience performing mechanical service repairs required
-
Ag Tech Graduate or 2 years of John Deere experience preferred
-
Ability to perform basic repairs and required maintenance using special tools and equipment, following Technical Manual procedures
-
Knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment
-
Experience operating vehicles, tools, and equipment for diagnostic purposes
-
Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
-
Experience communicating effectively verbally and in writing
-
Ability to lift at least 75 lbs. repeatedly
Benefits:
-
401(k) w/ company match
-
Health and Dental Insurance
-
Life Insurance
-
Paid Time Off
-
Company Paid Holidays
-
Training and Development Opportunities
-
Employee Discounts
-
Employee Assistance Program
