Full Time / Part Time Full Time Job Type Staff Reports To Assistant Director/Manager of Research & Instruction Services Position Summary
The Douglas and Judith Krupp Library at Bryant University seeks a reliable, service-oriented person to join our team. This is an exciting opportunity to gain experience in a dynamic, high tech library environment.
This position reports to the Manager of Research & Instruction Services and is accountable for providing support to the librarians and for the management of the Research & Instruction Department during hours when librarians are not available.
This is a full-time, 35-hour per week position with excellent benefits. This position works Sunday – Thursday, 5:30pm – 1:30 am.
Bryant is recognized as a top 1 percent national leader in student education outcomes and ROI and regularly receives high rankings from U.S. News and World Report, QS Stars, Money, Bloomberg Businessweek, Wall Street Journal, and College Factual. Bryant’s strategic plan, Vision 2030, redefines higher education through a commitment to providing students with a transformational learning experience. Vision 2030 accelerates advancements in academic innovation, experiential learning, vibrant student life, Division I athletics, and a connected community that fosters belonging and success.
Principal Accountabilities
Primary responsibilities include, but are not limited to, the following:
- Providing basic research services in the absence of librarians through face to face and digital services; accurately and quickly providing appropriate information to patrons. This requires knowledge of electronic and print information resources.
- Effectively working with a diverse population of faculty, staff, students, and community members.
- Providing accurate and timely administrative support to the librarians.
- Maintaining the reference collection, including filing serials, shelving and shifting books and keeping reference stacks in order.
- Providing basic troubleshooting of equipment such as copiers, microfilm readers, printers, scanners; assisting library users with MS Office suite and other software packages.
- Supervision and training of Research & Instruction student employees.
- Working on library services marketing via digital signage, social media, and more.
- Assisting other library departments as needed.
- Attending department and library staff meetings.
- Performing other related responsibilities as assigned.
Certain requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Qualifications
This position is best filled by an individual with the following qualifications:
- Experience working with library materials, including print and electronic resources.
- Positive team player who is prompt, accountable and reliable.
- Ability to work independently, take initiative and focus on high-touch customer service.
- Detail-oriented, excellent organizational and communication skills, and comfort learning and using emerging technologies.
- Previous experience supervising student assistants or staff.
- A Bachelor’s degree is preferred.
This position is best filled by an individual with the following qualities and characteristics:
- Ability to develop credibility and trust with a wide range of constituent groups to be a successful resource to the Bryant campus community, students and families.
- Demonstrate excellent interpersonal skills to build and maintain relationships.
- Demonstrate flexibility and the ability to handle multiple priorities.
- Strong written and oral communication skills.
- Open and responsive to direction and feedback.
- Demonstrated ability to maintain composure, solve problems creatively and respond to questions and concerns in a timely and supportive manner.
Working Environment
At Bryant University, we believe that our strength lies in the richness of our campus community and the unique perspectives that shape it. By connecting academic and social experiences, we create an environment where individuals feel valued, respected, and supported. Our commitment to fostering belonging and well-being ensures that everyone has the opportunity to thrive and contribute meaningfully. We encourage applications from those who appreciate the wide range of experiences and backgrounds that make our community exceptional. Discover more about how we cultivate a welcoming and collaborative campus culture that drives excellence.
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