Compassionate Family Medicine is hiring for dependable Medical Receptionists for both Full-Time and Part-Time positions. We are hiring at all five of our office locations - Green St., Court St., N. Syracuse, Baldwinsville, and Cicero.
Responsibilities
- Answer high volumes of incoming patient phone calls
- Maintain low voicemail queues and return patient calls
- Schedule and manage patient appointments
- Check patients in and or out for their appointments
- Verify insurance and update patient information
- Collect copays and balances
- Document patient interactions in the EMR system
- Assist with provider schedules and last‑minute changes
- Maintain HIPAA compliance
- Provide professional and respectful patient service
- Take ownership of patient interactions from start to resolution
Schedule
- Full-Time and Part-Time positions available
- Part-time approximately 20-30 hours per week
- Monday–Friday shifts with occasional Saturday coverage
- Rotating schedules based on operational needs
- Coverage may occasionally be required at any of our five locations
Qualifications
- Prior medical receptionist experience strongly preferred
- EMR experience strongly preferred (Medent experience preferred)
- Experience handling high-volume phone environments
- Strong communication and organizational skills
- Reliable and punctual
- Fluent in English required
- Bilingual or multilingual is a plus
Compensation & Benefits
- Competitive hourly pay based on experience
- 401(k) with company match
- Paid sick time and PTO (per eligibility)
- Health, dental, and vision insurance (per eligibility)
- Employee recognition and incentive programs
- Free parking
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a valid NYS Drivers License and reliable vehicle?
- Are you willing to work at any of our five office locations if coverage is needed?
- Do you speak any languages other than English? If yes, please specify.
- Are you applying for Full-time or Part-Time? If Part-Time what are the preferred days/hours you would like to be scheduled?
Experience:
- Medical receptionist: 1 year (Required)
- EMR systems: 1 year (Required)
Work Location: In person
