We are looking for a friendly, hardworking retail Sales Associate to be responsible for all sales job duties, including working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you must stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. All associates help with receiving orders and restocking pet food and supplies. Our shops are small and friendly, so all staff members need to be ready to help wherever help is needed!
We require all employees to work at all three locations in Eagle Vail, Edwards and Eagle.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- “Go the extra mile”
- Maintain in-stock and presentable condition assigned areas, including cleaning our pet wash stations in our Eagle Vail location, and cleaning the stores when required and at the end of each shift.
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options. Ongoing product research and self-education is expected. Our customers have many questions!
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Willingness to learn about pet nutrition and products. Training is provided.
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts. Saturdays are required.
- We have three locations in Eagle, Edwards and Eagle-Vail. We require all employees to work at all three locations.
Job Types: Full-time
Pay: $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- 6 hour shift
- 8 hour shift
- Day shift
Application Question(s):
- How much experience or education do you have related to the care, diet and well being of pets?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- How much experience or education do you have related to the care, diet and well being of pets?
Work Location: In person
