Schedule:
- Monday: 7:00 AM-5:00 PM
- Tuesday-Thursday: 5:00 PM-10:00 PM
Are you passionate about helping pets and the people who love them? We are seeking a friendly, dependable, and detail-oriented Veterinary Client Service Representative (CSR) to join our veterinary team. As the first point of contact for our clients, you’ll play an essential role in creating a welcoming, compassionate, and organized experience while supporting our veterinarians and technicians in delivering exceptional patient care.
If you thrive in a fast-paced veterinary clinic, enjoy providing outstanding customer service, and have excellent communication skills, we’d love to hear from you!
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Greet clients and patients with professionalism, warmth, and compassion.
- Answer multi-line phones and respond to client inquiries.
- Schedule appointments and obtain accurate patient medical histories.
- Verify patient vaccination records, immunization status, and required testing.
- Communicate patient arrivals and treatment needs with veterinarians and veterinary technicians.
- Process invoices, collect payments, and explain charges when needed.
- Fill prescription medications, prescription diets, and over-the-counter products as directed by the veterinarian.
- Accurately maintain patient records and enter information into veterinary practice management software.
- Support daily front desk operations while delivering exceptional customer service.
- Perform additional duties as assigned to support hospital operations.
- High school diploma or equivalent.
- Previous experience in a veterinary clinic, animal hospital, or veterinary customer service role preferred.
- Strong communication, organizational, and multitasking skills.
- Ability to remain calm and compassionate in a fast-paced environment.
- Ability to lift 30-50 pounds.
- Availability to work evenings, weekends, and holidays as needed.
Our team is dedicated to providing compassionate, high-quality veterinary care while creating an exceptional experience for every client and patient. We value teamwork, kindness, and professional growth, offering a supportive environment where every team member makes a difference.
If you’re looking for a rewarding career as a Veterinary Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative, we’d love to hear from you. Apply today and help us make a positive impact on the lives of pets and their families!
Animal Emergency & Specialty Center of Chattanooga is a 24-hour Emergency and Referral facility. We are a one-of-a-kind specialty animal hospital comprised of a cohesive group of experts who values teamwork and client experience. Our hospital is a neighborhood partner and a trusted resource that has the tools to provide advanced diagnostics, evaluation, and treatment.
We provide veterinary care in an environment rooted in comfort and compassion. Our hospital is comprised of a cohesive group of veterinarians who are board-certified, with advanced experience and training in a variety of areas: internal medicine, surgery, and oncology. We use state-of-the-art medical technology and fully equipped surgical suites, including an on-site CT scanner, digital X-ray, ultrasound, and endoscopy.
Hear more about working with us from the team at Animal Emergency and Specialty Center of Chattanooga!
Equal Opportunity Employer Policy
Animal Emergency & Specialty Center of Chattanooga is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
