Job Summary
We are seeking an energetic and detail-oriented Chiropractic Assistant/Receptionist to join our dynamic healthcare team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and a passion for providing exceptional patient service. This paid position offers an exciting opportunity to grow within a supportive environment dedicated to health and wellness.
Duties
- Greet patients warmly, verify their appointment details, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth
- Manage patient scheduling efficiently, including appointment bookings and rescheduling using medical office management software
- Collect and process insurance information, perform medical billing and coding tasks including CPT, ICD-9, ICD-10 codes, and verify health insurance coverage in compliance with HIPAA regulations
- Maintain accurate and organized medical records, review documentation for completeness, and ensure confidentiality of all patient information
- Handle phone communication professionally, answer inquiries promptly, and coordinate appointment reminders via phone or email
- Support clinical staff with administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) systems like eClinicalWorks or Meditech
- Assist in documentation review related to care plans and ensure compliance with clinical confidentiality policies
Requirements
- Proven experience in a medical office environment or clinic setting with strong clerical skills
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, ChiroTouch or eClinicalWorks is highly preferred
- Knowledge of medical billing, coding (CPT, ICD-9/10), and health insurance processes including Medicare is essential
- Excellent customer service skills with the ability to communicate clearly and professionally in person and over the phone
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Strong computer skills including proficiency in Microsoft Office applications for documentation and scheduling purposes
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
- Knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA is required
- Previous experience in dental or chiropractic clinics is advantageous but not mandatory
Join us in delivering top-quality care while supporting our patients’ wellness journeys! This role offers meaningful work in a collaborative setting where your organizational skills and compassionate approach will make a real difference.
Pay: $15.00 - $18.00 per hour
Work Location: In person
