About the Opportunity
Miller Johnson is looking for a Facilitates Manager based in our Grand Rapids Office. This is a great opportunity for someone wants to take lead on facilities operations, workplace safety, physical security, emergency preparedness, vendor relationships, and facilities projects across the firm's office locations. This role will also administer building security, access control, and related procedures.
The ideal candidate has at least 5 years of experience managing facilities in a professional environment. They are a proactive, hands-on professional who takes pride in creating a safe, efficient, and well-maintained workplace environment. They have strong experience overseeing building operations, vendor relationships, preventative maintenance programs, and facility-related projects. They are highly organized, responsive, and able to balance multiple priorities while ensuring day-to-day operations run smoothly.
Why Miller Johnson
What sets Miller Johnson apart is not just the work we do, but how we do it. Here, you will find meaningful work, strong collaboration, and a supportive culture where your contributions are valued, your growth is encouraged, and authenticity matters. Guided by integrity and candor, grit, a down-to-earth approach, commitment to excellence, and commitment to impact, we foster an environment where attorneys can grow thriving practices, deepen client relationships, contribute meaningfully to the firm's future, and build fulfilling careers.
What You Will Do
As the Facilitates Manager, you will:
- Oversee day-to-day facilities operations across all office locations. Visit offices regularly to identify and address facilities’ needs.
- Develop and maintain facilities procedures, standards, and preventive maintenance schedules.
- Manage vendor relationships, service agreements, maintenance activities, service requests, and facility projects.
- Assist with facilities budgeting, capital planning, forecasting, annual planning, and reporting.
- Support space planning and projects, including tracking project schedules, budgets, and key milestones
- Maintain facilities records and project documentation.
- Perform or coordinate minor facilities tasks as needed.
- Administer building security, access control, and related procedures.
- Develop and maintain emergency response plans and life-safety equipment.
- Serve as the primary contact for facility, safety, security, and emergency incidents, including after-hours response as needed.
Qualifications include:
- Bachelor's degree in Facilities Management, Business Administration, Construction Management, Engineering, Operations Management, or a related field preferred. Equivalent combinations of education and experience will be considered.
- Five to ten years of experience in facilities management, building operations, property management, workplace operations, or a related field.
- Experience managing vendors, maintenance programs, and facilities budgets.
- Experience supporting office renovations, relocations, and buildouts preferred.
- Experience with physical security, access control, workplace safety, emergency preparedness, or related programs preferred.
- Experience in a law firm or professional services firm preferred.
- Valid driver's license and ability to travel between office locations as needed.
- Sound judgment, professionalism, and discretion when responding to operational issues, emergencies, and changing priorities across multiple locations.
- Ability to build productive working relationships across the firm and with external partners.
We are committed to fostering an exceptional work experience that includes a healthy work-life balance and an inclusive culture that values uniquely talented team members. We are proud to offer flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan.
Miller Johnson is proud to be an Equal Opportunity Employer.
Pay: $70,000.00 - $92,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
