Orlando Sales Partners is hiring. We need a Customer Engagement Associate to join our AT&T business campaign in California.
You'll be trained on everything from product knowledge and the enrollment process to effective communication with business owners. This role is a strong fit for someone who enjoys working with people and is looking to build real, transferable skills rather than just filling a seat.
On a day-to-day basis, you'll meet with local business owners to learn what they're currently using for phone, internet, and communication services, and identify where AT&T can offer a better or more cost-effective solution. Rather than following a rigid script, you'll have genuine conversations, ask the right questions, and guide each customer toward the option that best fits their needs.
What you'll be doing as a Customer Engagement Associate:
- Talking to local business customers directly, in person, no cold calls
- Walking them through AT&T's business products, current promos, and account options
- Figuring out what they're already using and where they might be overpaying or missing out
- Explaining pricing and onboarding
- Keeping accurate notes on customers and following up when needed
- Hitting your numbers, but as part of a team
- Showing up to team training and staying sharp on product knowledge
- Representing Orlando Sales Partners and AT&T the right way, professionally
What we want in you for the Customer Engagement Associate role:
- You're comfortable talking to business owners
- You've got some interest in sales, business, or customer service, even if you've never done it professionally
- You're reliable and show up with a decent attitude
- You can explain things clearly without overcomplicating it
- You're coachable
- Retail, hospitality, or any customer-facing job counts as good experience, but it's not required
If that sounds like you, apply and let's talk.
Job Type: Full-time
Work Location: In person