Locations: Locust Grove, GA
Schedule: Full-time Hourly, On-site
Compensation: Competitive hourly rate + benefits
Perks: Front-desk leadership, fast-paced medical office setting, patient-centered teamwork
About OrthoAtlanta
Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.
What You'll Do
As a Patient Services Representative at OrthoAtlanta, you’ll:
-
Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures
-
Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed
-
Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through
-
Input and update patient demographics, insurance information, and visit details into the EMR system
-
Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow
A Great Fit If You…
-
Thrive in a fast-paced, people-facing role
-
Communicate clearly and compassionately with patients and staff
-
Juggle multiple responsibilities with poise and attention to detail
-
Love organizing tasks and solving front-desk challenges
-
Work independently while being a strong team player
What You’ll Need
-
High School Diploma or equivalent
-
2+ years of experience in a medical office or clinical setting preferred
-
Familiarity with medical terminology and EMR systems (Epic a plus)
-
Strong customer service skills and a professional, patient-focused demeanor
-
Excellent organizational, multitasking, and time-management abilities
-
Strong verbal and written communication skills
-
High attention to detail and discretion with patient information
Why OrthoAtlanta?
-
Work with a collaborative clinical team in a respected practice
-
Opportunity to grow within a dynamic healthcare setting
-
Make a meaningful impact on patient experience every day
Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!
