District Manager – Meineke Car Care
Location: Greater Charlotte, NC Area
Job Type: Full-Time
Reports To: Regional Manager
About Meineke Car Care
Meineke Car Care is one of North America's leading automotive repair franchises, dedicated to providing exceptional customer service and high-quality automotive maintenance and repair. We are seeking a results-driven District Manager to oversee the daily operations of multiple service centers while leading high-performing teams, driving profitability, and ensuring operational excellence.
Position Summary
The District Manager is responsible for the overall operation, performance, profitability, and compliance of multiple Meineke Car Care centers within an assigned territory. This role reports directly to the Regional Manager and serves as the primary leader responsible for ensuring each location operates efficiently, delivers exceptional customer service, and consistently meets company standards.
The ideal candidate is a hands-on leader who can coach and develop employees, implement operational procedures, monitor financial performance, and ensure every center executes Meineke's Standard Operating Procedures (SOPs) while achieving business objectives.
Key Responsibilities
- Oversee the daily operations of multiple Meineke Car Care centers to ensure safe, efficient, and profitable performance.
- Lead Center Managers and team members by providing coaching, mentorship, accountability, and performance management.
- Recruit, hire, onboard, train, and develop Center Managers, Service Advisors, and other employees to build high-performing teams.
- Ensure all centers consistently follow Meineke Standard Operating Procedures (SOPs), company policies, and operational best practices.
- Monitor and enforce compliance with safety regulations, OSHA standards, environmental requirements, and company procedures.
- Drive sales growth, profitability, labor productivity, and customer satisfaction across all assigned locations.
- Review and analyze daily, weekly, and monthly operational reports, financial reports, KPIs, and performance metrics to identify opportunities and implement corrective action plans.
- Conduct routine center visits, operational audits, and performance reviews to ensure operational excellence and brand consistency.
- Develop action plans to improve underperforming locations and recognize top-performing teams.
- Manage inventory controls, expense management, scheduling, and operational efficiencies.
- Ensure exceptional customer service standards are maintained while resolving escalated customer concerns professionally.
- Train managers and employees on operational procedures, sales processes, customer service expectations, and company initiatives.
- Implement company programs, promotions, and operational improvements throughout the district.
- Maintain accurate reporting and communicate operational performance, staffing updates, financial results, and business initiatives to the Regional Manager.
- Partner with the Regional Manager to establish district goals, budgets, and strategic growth initiatives.
- Support new store openings, acquisitions, remodels, and other special projects as needed.
Qualifications
- 5+ years of multi-unit management experience, preferably in automotive service, retail, franchise, or service operations.
- Proven experience overseeing multiple business locations with full operational responsibility.
- Strong knowledge of operational procedures, employee development, and performance management.
- Experience analyzing financial reports, P&L statements, labor costs, and operational KPIs.
- Excellent leadership, communication, coaching, and organizational skills.
- Strong problem-solving abilities with a focus on continuous improvement.
- Ability to travel regularly throughout the assigned district.
- Valid driver's license with an acceptable driving record.
- Automotive service experience is strongly preferred.
Preferred Skills
- Multi-unit operations management
- Employee recruiting, training, and development
- Financial reporting and performance analysis
- Standard Operating Procedures (SOP) implementation
- Process improvement
- Inventory and expense control
- Customer satisfaction management
- Leadership development
- Operational auditing
- Change management
What We Offer
- Competitive salary
- Performance-based bonus opportunities
- Company vehicle or vehicle allowance (if applicable)
- Health, Dental, and Vision Insurance
- Paid Time Off
- 401(k) with company match
- Career advancement opportunities
- Ongoing leadership and professional development
- Employee discounts
What Success Looks Like
Successful District Managers:
- Operate consistently profitable, high-performing service centers.
- Develop and retain exceptional management teams.
- Ensure all locations follow SOPs, company procedures, and safety standards.
- Maintain excellent customer satisfaction scores.
- Achieve district sales, profitability, and operational goals.
- Foster a culture of accountability, teamwork, and continuous improvement.
If you're a hands-on operational leader who enjoys developing people, improving processes, and driving business performance, we'd love to hear from you.
Join Meineke Car Care and help lead a district committed to operational excellence and outstanding customer service.
Meineke Car Care is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other protected classification under applicable law.
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
