Client Retirement and Investment Specialist
Springfield, MA
About Our Firm
We are a growing wealth management firm in Springfield, Massachusetts, providing personalized retirement and investment planning services to clients across the Pioneer Valley. Our client-first culture and commitment to excellence are driving our expansion as we build a collaborative team dedicated to helping clients achieve long-term financial security.
Position Summary
We are hiring a Client Retirement and Investment Specialist to support our advisors and clients through expert account management, precise transaction handling, and seamless new-client onboarding. This hands-on role is ideal for a licensed professional with 2–5 years of industry experience who thrives on accuracy, compliance, and delivering outstanding client service in a fast-growing firm.
Key Responsibilities
· Manage client account maintenance — processing updates, transfers, and documentation with precision and full compliance.
· Execute trades, withdrawals, and contributions accurately and on time while strictly following client instructions and regulatory guidelines.
· Support new client onboarding by coordinating account setup and thoroughly verifying all documentation for a smooth, compliant experience.
· Work closely with advisors and operations staff to resolve issues quickly and continuously improve the client experience.
Qualifications
Series 6 or Series 7 license (required)
· 2–5 years of experience in wealth management, financial services, or investment operations (required)
· Bachelor’s degree in finance, Business, Economics, or related field (required)
· Excellent organizational skills, attention to detail, and ability to juggle multiple priorities
· Strong communication skills and a genuine client-service mindset
· Proficiency with financial software, CRMs, and Microsoft Office; additional licenses (63/65/66) a plus
Compensation & Benefits
Salary Range: $72,000 – $109,000 annually (based on experience)
We support our team with a competitive package that includes:
· Health insurance Long-term disability Matched 401(k) Generous PTO
· Professional development opportunities and room to grow with our expanding firm
We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Join a growing team helping clients across the Pioneer Valley build secure financial futures.
To Apply: Please submit your resume and a brief cover letter through Indeed.
Pay: $72,000.00 - $109,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Ability to Commute:
- Springfield, MA 01144 (Required)
Work Location: In person
