INVITES APPLICATIONS FOR
Communications Dispatcher
SALARY: $3,909-$4,770/month
DEFINITION: Under general supervision, receives requests for fire/law enforcement
services and dispatches units via radio; maintains contact with department
personnel in the field and stations; provides general phone reception for the
city; performs related duties as required.
REPRESENTATIVE
DUTIES: 1. Receives requests for fire and police service over the phone; screens
incoming calls to determine necessity, priority, and type of response
required; monitors other radio frequencies to be aware of incidents
elsewhere that may affect city police operations; monitors alarm systems.
2. Dispatches police and/or fire units in response to calls for service or
requests from officers in the field; uses law enforcement terminology and
cites Code sections by number; calls public and private agencies to request
mutual assistance when necessary.
3. Keeps track of fire and police unit locations and status; maintains
constant radio communications with personnel in the field; runs warrant
checks on subjects, registration checks on vehicles, and property checks
using teletype; relays information and instructions to personnel in the field.
4. Maintains log of incoming service requests and actions taken; may take
criminal reports over the phone; compiles statistical reports; prepares other
reports and records as directed; maintains files necessary for dispatch as
assigned; enters data into computer system; may testify in court.
5. Provides general information to the public; as necessary, refers callers to
appropriate agencies.
6. Acts as central reception for the city by relaying calls to appropriate
department, division, and/or person.
7. May perform routine clerical work such as assisting with citation
processing, as well as routine typing or report preparation; may perform
matron duties.
QUALIFICATIONS: Education and/or Experience:
Must have earned a high school diploma, or equivalent, and have one year
