The Wax and Skin Lounge is a day spa with locations in Logan Square and Fulton Market/West Loop Chicago. We pride ourself on providing exceptional customer service and the best Hair Removal & Skincare services Chicago has to offer. With tropical vibes and a relaxed atmosphere, we are seeking a full time friendly and customer service oriented Spa Coordinator to join our team. We are looking to make 1 hire for this position with a start date in 1 to 2 weeks and anywhere from 32 to 40 hours per week. This job location could be at both of our locations or specifically at our Fulton Market/West Loop location. We would ideally have a rotational schedule of 5 days per week with every other Saturday working.
Our ideal Candidate:
- Has experience in a Skincare, Waxing or other Spa like setting
- Has experience with a professional online booking/scheduling system
- Has very strong customer service skills
- Can be professionally authoritative all the while serving, directing, managing, and instructing guests and staff
- Must be able to enforce a cancellation policy
- Is NOT an Esthetician
Job Responsibilities:
- checking guests in/out
- scheduling and managing appointments
- maintaining spa area
- assisting guests at the front desk
- assisting other staff
- provide knowledgeable and comprehensive information to our guests
- performs highest level of customer service
- performs misc. job related duties as assigned
- adheres to all company policies
- polished professional appearance
- responsible for opening/closing shifts
- responsible for enforcing WSL policy with guests and staff
- answer, screen and forward incoming phone calls
Other Information:
- Be available to work Monday through Saturday with ability to do both opening and closing shifts. Sundays are always off.
- Be able to work a minimum of a 5 hour shift and a maximum of 8/10 hour shift.
- We love to take care of and invest in our staff and are committed to providing you the best opportunity to succeed and grow!
- 401k (employer Match)
- Weekly Pay by Direct Deposit
- PTO (after initial period)
Please apply online only
No phone calls to the business :)
Thank You!
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- What scheduling System have you used before?
- Please share anything else about yourself relevant to this role?
Education:
- High school or equivalent (Preferred)
Experience:
- Appointment scheduling: 1 year (Required)
Work Location: In person
