About Us:
Diamond Dental Service is a private cosmetic and family dental practice dedicated to providing exceptional dental care and 5-star customer service to our amazing patients. We pride ourselves on creating positive experiences for every patient who walks through our doors. After 14 years in the community, we recently expanded into a brand-new building and our team is growing!
Position Overview:
We are seeking a friendly, organized, and experienced Front Desk Patient Coordinator to join our team. The ideal candidate will have at least 2 years of experience in a dental office setting and a strong commitment to exceptional patient care.
Key Responsibilities:
- Greet and check in patients with a warm and professional demeanor
- Schedule and confirm appointments efficiently
- Answer phone calls and respond to patient inquiries
- Verify insurance coverage and assist with billing questions
- Present and explain treatment plans in detail
- Collect payments and maintain accurate financial records
- Coordinate patient flow and support clinical staff as needed
- Maintain organized and up-to-date patient records
- Ensure a clean and welcoming front office environment
Qualifications:
- Minimum of 2+ years experience in a dental office front-desk role
- Knowledge of dental terminology, procedures, and insurance processes
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional appearance and positive attitude
- Friendly and teamwork-focused
- Reliable and punctual
What We Offer:
- Competitive pay based on experience
- Paid time off
- Paid holidays
- Medical insurance
- Dental care
- 401(k) with company match
- Supportive and friendly team environment
- Opportunities for growth and development
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for our team.
We look forward to welcoming a dedicated professional who is passionate about patient care and teamwork!
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- How many years of dental office experience do you have?
- What dental office software are you familiar with?
- Where do you see yourself in 5 years?
- What town do you live in?
- What is your requested salary?
Work Location: In person
