Join Our Team at ABQ Orthodontics!
Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team!
About the Role
As our Treatment Coordinator, you will be the primary point of contact for new patients and play a crucial role in their journey toward achieving a confident smile. You’ll guide patients through their treatment options, explain financial plans, and ensure a smooth, supportive experience. The goal is for the patient/parent to choose our office after their amazing experience with you as their treatment coordinator!
Responsibilities
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Welcome new patients and provide an exceptional, friendly experience
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Review treatment plans with patients and answer questions clearly and confidently
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Discuss financial arrangements, insurance benefits, and payment options
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Coordinate scheduling of initial and follow-up appointments
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Maintain accurate patient records and communicate effectively with the clinical team
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Support practice growth by following up with prospective patients
What We’re Looking For
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Strong communication and customer service skills
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Professional, positive, and compassionate personality
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Ability to explain treatment and financial details with confidence
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Organizational skills and attention to detail
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Experience in dentistry/orthodontics and/or sales is preferred, but we will train the right person
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Bilingual in Spanish is required
We Offer
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Competitive pay based on experience
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Monthly bonus (goal-oriented)
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Health benefits
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Paid time off and holidays
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401(k) options
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Braces benefit
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Opportunities for professional development
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A supportive, upbeat team environment
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The reward of helping patients feel confident and cared for