Job Type: Full- or Part-time
Position: Customer Service Representative
Location: Petroglyph Animal Hospital
Schedule: Two to four 10-hour shifts, Monday-Sunday (varies)
About Us:
Join the dynamic team at Petroglyph Animal Hospital, where no two days are the same! We are a high-energy, fast-paced veterinary clinic with seven skilled veterinarians committed to providing top-tier care. We handle everything from routine check-ups to urgent emergency medicine, and we pride ourselves on our compassionate approach, attention to detail, and dedication to excellence in patient care.
Job Description:
We’re seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling:
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Warm and professional greetings for clients and their pets
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Management of our busy appointment calendar and integrated platforms
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Responses to inquiries via phone and email about our services and procedures
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Assistance with check-ins, check-outs, and payment processing
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Maintenance of a clean and organized reception area
Qualifications:
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Exceptional customer service skills with a friendly and energetic demeanor
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Strong communication and interpersonal abilities
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Ability to thrive in a fast-paced, dynamic environment
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Keen attention to detail and accuracy
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Flexibility for variable shifts, including weekends and evenings
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Previous experience in the medical or veterinary field is a plus, but not required
Why Join Us?
Be a part of a rewarding environment where you’ll play a vital role in emergency and routine care, making a tangible difference every day. Your pet our team we’ve got this!
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Fully-paid medical, dental and vision plans
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401(k) plan with matching employer contribution
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Flexible spending account with yearly employer contribution
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Paid Time off and sick leave
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Differential pay on weekends
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Great pet care benefits
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Teamwork, learning opportunities and career growth
