Description:
Job Summary
Provides excellent customer service to our Café guests in a friendly and efficient manner. Position will be cross trained on Cashier and Barista roles as well.
Responsibilities
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Maintains, cleans, and sanitizes cafe area continually.
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Maintains restrooms and signs off on a restroom checklist hourly.
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Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
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Clears tables quickly and quietly and takes dishes and glassware to dish area.
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Resets tables and stocks caddies.
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Ensures guest expectations are met or exceeded.
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Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
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Sets up and tears down stages for weekend and musical entertainment
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Delivers food and drinks to tables making sure that order is accurate and complete.
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Maintains and stocks the water station.
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Pre-bus plates and glassware from all tables.
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Maintains proper number system and flow within the dining area
- Assists all guests depending on needs.
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Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Equipment Operated
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Vacuum Cleaner
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Liquid Cleansers
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Coffee equipment
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Espresso machine
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Blenders
Requirements:
Education and Experience (E = Essential D = Desired)
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High school education or equivalent is required
Knowledge, Skills, Abilities
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Interpersonal skills
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Verbal skills
Physical Requirements
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Bending
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Reading
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Walking
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Carrying 50 lbs.
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Reaching
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Prioritization skills
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Hearing (Auditory)
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Twist
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Work with little supervision
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Lifting 50 lbs.
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Sight or peripheral vision
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Grasping
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Operating Equipment
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Communication (Verbal)
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Standing (up to 8 hours)
