Team Lead
Job Type: Full-time
Located inside DeCicco & Sons Markets | Must have reliable transportation
About Us -
At Damselfly Florals and Events, we believe in surrounding ourselves with practiced individuals as well as budding talent, creating a supportive team environment where imagination has no bounds and we can exercise our expertise, cultivate passion, continuously learn, and consistently thrive. We believe in fostering creativity and demystifying the intimidation of flowers through education and experience. Above all, we take pride in every petal.
Damselfly Florals and Events is a company comprised of three divisions. Damselfly Designs, our premiere wedding and event company, Damselfly Flowers, our brick and mortar shops in Westchester, Connecticut and New York City, and Damselfly Direct, our nationwide e-commerce company.
About you -
Damselfly Flowers is looking for dependable, self-motivated Team Lead to help bring good vibes and great service to our dreamy supermarket floral department locations within DeCicco & Sons. This role is perfect for someone who’s organized, friendly, and loves working independently. You’ll be the face of our brand inside DeCicco & Sons, keeping displays fresh, chatting with customers, and running your own vivacious flower shop within the store.
Important to note: While you'll work with flowers daily, we must stress that this is NOT a floral design position.
Responsibilities:
- Lead by example to ensure that your shop provides excellent customer service by greeting customers and driving traffic with an inviting and proactive demeanor (in-person, virtually, and over the phone).
- Maintaining a clean, safe, and organized work space for all.
- Intake and organization of floral shipments, inspect flowers and plants for quality.
- Ensure the proper care and maintenance of flowers, plants, and related products, including watering, trimming, and maintaining freshness.
- Consistently replenishing and refreshing throughout your shift.
- Adhering to all company policies and procedures.
- Consistently maintain attendance and adhere to the established work schedule.
- Assist with call outs, arranging shift coverage, and call out assistance ensuring your store successfully operates.
- Efficiently execute assigned tasks within established timeframes.
- Assisting in training team members as needed.
- Process deliveries including fresh flowers, greenery, potted plants, dried florals, dry goods, packaging materials, supplies, etc.
- Maintain a positive and respectful relationship with internal and external grocery store employees.
Requirements:
- 1-3 years of customer service experience
- Previous leadership or supervisory experience in a retail environment is highly desirable
- High School Diploma or equivalent
- Ability to stand for extended periods
- Ability to lift 15lbs as needed
- Frequent bending, lifting, and carrying of flower arrangements and supplies
- Work in varying temperature and humidity conditions
- Reliable transportation to and from job location
Schedule:
- Weekdays
- Weekends
- Holidays
- Flexibility as needed
Job-related location requirement:
Work Location: In person. Reliably commute or plan to relocate before starting work.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Work Location: In person
