Job Overview
We are seeking an energetic and results-driven Business Development Center Manager to lead our automotive sales and customer relationship efforts. In this pivotal role, you will oversee the daily operations of the business development center, manage a dynamic sales team, and drive high-end passenger car sales through strategic outreach and exceptional customer service. Your leadership will ensure the achievement of sales targets, the growth of our sales pipeline, and the delivery of outstanding client experiences. This position offers an exciting opportunity to influence our dealership’s success while fostering a vibrant, motivated team dedicated to excellence.
Responsibilities
- Lead and manage the sales team to meet or exceed automotive sales targets, focusing on passenger cars and high-end vehicles.
- Develop and implement effective outbound sales strategies, including cold calling and B2B outreach, to generate new business opportunities.
- Build and maintain strong customer relationships through excellent communication skills, personalized service, and ongoing engagement.
- Oversee the management of the sales pipeline using CRM software to track leads, follow-ups, and deal progressions efficiently.
- Conduct negotiations with clients to close deals successfully while ensuring customer satisfaction and loyalty.
- Provide training and support to team members on automotive financing options, upselling techniques, inventory management, and retail math.
- Organize public speaking engagements or dealership events to promote our brand and attract new clients.
- Monitor inventory levels and assist with inventory control to align with sales goals.
- Support the team in achieving high levels of customer service by maintaining phone etiquette, effective communication skills, and professional client interactions.
- Collaborate with management on sales strategies, market analysis, and performance metrics to optimize dealership growth.
Qualifications
- Proven experience in automotive industry sales with a focus on passenger cars or high-end vehicles; dealership experience is highly preferred.
- Strong background in outside sales, B2B sales, deal closing, and negotiation skills.
- Demonstrated success in managing a sales team within a retail or automotive environment.
- Excellent organizational skills with the ability to manage multiple priorities within a fast-paced setting.
- Multilingual or bilingual abilities are a plus for engaging diverse clientele effectively.
- Familiarity with CRM systems (technically supported) for managing customer relationships and tracking sales activities.
- Knowledge of automotive financing options, inventory management, retail math, and automotive industry best practices.
- Exceptional communication skills—both verbal and written—and confident public speaking abilities.
- Ability to perform cold calling, outbound sales efforts, and upselling strategies confidently.
- Strong customer service orientation with a focus on building lasting client relationships.
Join us as a Business Development Center Manager if you’re passionate about driving automotive sales success through energetic leadership, strategic thinking, and outstanding client engagement!
Pay: $60,000.00 - $80,000.00 per year
Benefits:
Work Location: In person
