Job Summary:
Manages patient billing and payment processing. Communicate effectively with patients to help them understand their financial responsibilities and resolve payment related issues.
Essential Qualities:
· Pleasant personality, works well with a variety of people
· Flexible attitude; adaptable to new challenges and/or projects
· Ability to work independently
· Interfaces well with staff and physicians
Duties and Responsibilities:
· Preparing and sending patient statements, processing payments and researching refunds
· Answer patient billing questions, explain payment policies, help patient understand their financial responsibilities
· Troubleshoot and problem solve accounts
· Monitor patient accounts for overdue balances, contacting patients regarding outstanding payment and working with collections agencies.
· Maintain accurate patient account records, including billing information, payment history, and communication logs. Accurate data entry and correct spelling a must.
Required Skills and Qualifications:
· High school diploma or GED
· Previous experience in medical billing, collections or similar role is required
· Excellent communication and interpersonal skills are essential
· Proficiency in computer software, data entry and medical billing systems.
· A strong understanding of medical terminology, coding and insurance processes is crucial
· The ability to analyze complex billing issues and find effective solutions
Bi Lingual a plus
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
