Job Summary
Our client is seeking a proactive and compassionate Patient Care Coordinator to join thier healthcare team. In this vital role, you will serve as the primary point of contact for patients, ensuring a seamless experience from appointment scheduling to follow-up care. Your energetic approach will help foster positive patient relationships, streamline administrative processes, and support clinical staff in delivering exceptional healthcare services. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while working in a dynamic, supportive environment.
Duties
- Coordinate patient appointments, including scheduling, rescheduling, and confirming upcoming visits using patient management software and electronic health records (EHR) systems
- Serve as the main communication link between patients and healthcare providers through phone calls, emails, and in-person interactions
- Maintain accurate and confidential patient records in compliance with health regulation policies and HIPAA guidelines
- Assist patients with insurance verification, billing inquiries, and understanding health coverage options
- Support medical administrative tasks such as data entry, document management, and preparing medical charts
- Provide excellent customer service by addressing patient questions, concerns, and feedback promptly and professionally
- Collaborate with clinical staff to ensure smooth patient flow and efficient office operations
Skills
- Proven experience working in a medical office or healthcare environment with strong knowledge of medical terminology and health regulation policies
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
- Excellent phone communication skills coupled with the ability to handle client interactions with empathy and professionalism
- Knowledge of health insurance processes, billing procedures, and maintaining patient confidentiality at all times
- Strong organizational skills with the ability to multitask efficiently in a fast-paced setting
- Ability to type quickly and accurately for data entry and documentation purposes
- Experience supporting medical administrative functions such as appointment scheduling, insurance verification, and electronic health records management
Join us in delivering outstanding patient care by providing vital administrative support that enhances the overall healthcare experience. Your dedication will help ensure our patients receive timely, respectful, and comprehensive care every step of the way!
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
