Job Summary
We are seeking a dynamic and highly organized Office Manager/Treatment Plan Coordinator to lead our Dentalcare practice with enthusiasm and precision. This pivotal role combines office management expertise with treatment plan coordination, ensuring smooth operations, exceptional patient care, and efficient team collaboration. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership, excellent communication skills, and a comprehensive understanding of medical administrative support. Join us to make a meaningful impact on patient outcomes while managing day-to-day practice functions with energy and professionalism.
Duties
- Oversee daily office operations, including scheduling, patient flow, and administrative workflows to ensure efficiency and compliance with healthcare regulations such as HIPAA and JCAHO standards
- Coordinate treatment plans by collaborating with healthcare providers, ensuring accurate documentation, timely updates, and patient understanding of their care pathways
- Manage health records and electronic health records (EHR) systems such as Epic, eClinicalWorks, Dentrix, or Eaglesoft to maintain accuracy and confidentiality
- Supervise healthcare staff including receptionists, medical administrative support personnel, nurses, and other team members to foster a positive work environment and high performance
- Handle fiscal management responsibilities such as budgeting, dental billing, financial management experience, and ensuring adherence to practice management policies
- Ensure compliance with health regulation policies by monitoring clinic procedures, managing audits, and implementing necessary updates to practice protocols
- Utilize patient management software and EMR/EHR systems for efficient patient scheduling, documentation, billing processes, and utilization management
Skills
- Proven experience in medical office management with a strong background in healthcare practice management and clinic operations
- Extensive knowledge of medical terminology, medical billing procedures, and health regulation policies including HIPAA compliance
- Proficiency in EMR/EHR systems such as Epic, eClinicalWorks, Dentrix, Eaglesoft or similar platforms for managing electronic health records effectively
- Strong supervisory skills with experience managing teams within healthcare settings; excellent managerial communication skills are essential
- Ability to handle fiscal responsibilities including budgeting, financial management experience, and managing healthcare staff payrolls
- Exceptional customer service skills with the ability to communicate clearly with patients and staff alike
- Familiarity with dental office experience or veterinary experience is a plus; critical care or hospital experience also advantageous
- Knowledge of managed care processes and utilization management practices within healthcare environments
- Competence in Microsoft Office Suite for reporting, scheduling, correspondence and administrative tasks
Join us in delivering outstanding healthcare services by leading our practice operations with energy and expertise! We value dedicated professionals who are eager to contribute their skills toward enhancing patient care while managing the complexities of a busy healthcare environment.
Pay: $26.22 - $31.57 per hour
Work Location: In person
