Patient Coordinator / Dental Front Desk
Location: Fort Wayne, IN
Pay & Benefits
- Pay: Based on experience
- Benefits: Full benefits package including health insurance plan options, dental insurance, vision insurance, paid time off (PTO), and sick days
Schedule
Website
- https://www.georgetownnorthdentalgroup.net/
About the Role Georgetown North Dental Care is looking for a hard-working, self-motivated, and personable team member who is passionate about building strong relationships with patients to help them improve their oral health.
The Patient Coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Our ideal candidate brings a friendly, outgoing demeanor and strong organizational skills, with the ability to build and maintain full, productive daily schedules.
Note: Dental office experience is required to be considered for this role.
Qualifications
- Dental front desk experience (Required)
- Knowledge of dental insurance verification and claims
- Proficiency in dental software and strong familiarity with dental terminology/procedures
- Excellent verbal and written communication skills
- Self-motivated, punctual, and collaborative team player
Essential Functions
- Greet and welcome patients and visitors to the practice.
- Check in patients according to office protocol, verifying and updating patient information.
- Confirm upcoming appointments according to office protocol and patient preferences.
- Schedule patient appointments to ensure efficient time management for doctors and clinical staff.
- Maintain a clean and professional reception area.
- Manage recall and inactive patient follow-up systems.
- Collect co-pays and patient payments at the time of service.
- Prepare financial treatment plans and present payment options to patients.
- Gather and verify patient benefits and maintain accurate benefit summaries in the dental software.
- Handle opening and closing procedures for the office according to established protocol.
- Manage daily cash handling and balance daily financial transactions.
- Submit insurance claims for completed treatments and process prior authorizations.
Work Authorization
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
