Store Manager – The UPS Store
Redmond, Oregon | Full-Time
About the Position
We are looking for a motivated, dependable and customer-focused Store Manager to lead the day-to-day operations of our locally owned UPS Store in Redmond, Oregon.
This is an active, customer-facing leadership position for someone who enjoys working with people, taking initiative and being involved in all aspects of the store. The ideal candidate will be organized, professional and comfortable balancing customer service, sales, staffing and administrative responsibilities.
Management experience is preferred but not required. We believe the right mindset, positive attitude, strong work ethic and willingness to learn are just as important as previous experience. We are willing to train the right person and provide the support needed to succeed.
Why Join Us
This is an owner-operated business where the Store Manager will work directly with the owner and have meaningful input into how the store operates, develops and grows.
We value initiative, accountability and ideas. The right person will have the opportunity to take ownership of the store, develop the team, improve processes, build customer relationships and contribute directly to the growth and success of the business.
Compensation & Benefits
- $24–$28 per hour, depending on experience and qualifications
- Full-time position, approximately 40 hours per week
- Performance bonus opportunity
- Paid vacation/PTO
- Paid sick days
- Employee discounts on eligible store services
- Training and development opportunities
Key Responsibilities
- Manage daily store operations and ensure excellent customer service
- Lead, train and support store employees
- Create staff schedules and ensure appropriate store coverage
- Monitor attendance, timekeeping and employee performance
- Handle customer questions, concerns and escalated service issues
- Oversee shipping, packing, mailbox, printing and other store services
- Provide notary services and maintain all required notary records and procedures
- Promote store services and identify opportunities to increase sales
- Monitor sales, expenses, inventory and labor costs
- Maintain accurate cash handling and transaction procedures
- Ensure the store is clean, organized and professionally presented
- Assist with hiring, onboarding and training
- Work with the owner to identify opportunities to improve operations and grow the business
What We're Looking For
We are looking for someone who:
- Has a positive attitude, strong work ethic and willingness to learn
- Is dependable, responsible and takes pride in their work
- Has excellent customer service and communication skills
- Is organized and able to manage multiple priorities
- Can take initiative and make sound decisions
- Is comfortable learning new computer systems and technology
- Can lead by example and work effectively with a team
- Is professional, friendly and approachable
- Is willing to become a commissioned Oregon Notary Public and perform notary services as part of the position
Previous management or supervisory experience is a plus, but not required. We are willing to train the right candidate.
The Opportunity
This is more than a management title. We are looking for someone who wants to take ownership of the store, make a difference and grow with the business.
If you enjoy helping customers, working with people and taking pride in what you do, we'd like to hear from you.
Job Type: Full-Time
Location: Redmond, Oregon
Pay: $24.00–$28.00 per hour, depending on experience and qualifications
Pay: $24.00 - $28.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
