Automotive Service Advisor
Dyer Chevrolet Vero Beach
Build a Career. Earn Top Pay. Be Part of a Team That Wins.
Dyer Chevrolet Vero Beach is a family-owned dealership that believes great people deserve great opportunities. We care deeply about our employees, invest in their success, and provide the tools, training, and customer traffic needed to build a long-term career.
We are also a results-driven company.
Our advisors are held to high standards because we believe top performers should be rewarded. We offer one of the most competitive pay plans in the area, giving driven professionals the opportunity to earn an exceptional income. If you're motivated, competitive, and take pride in your performance, you'll have every opportunity to build a six-figure career with us.
This is not an entry-level position. We are looking for experienced Service Advisors who enjoy building relationships, helping customers, and maximizing every opportunity.
Minimum Qualifications
- 3+ years of Automotive Service Advisor experience is required.
- Dealership experience is required.
- Experience with CDK Drive is preferred but not required.
- Valid driver's license with a clean driving record.
- Excellent communication and customer service skills.
- Strong sales ability with a proven track record of success.
- Ability to thrive in a fast-paced, high-volume environment.
What You'll Do
- Greet customers with professionalism and enthusiasm.
- Listen carefully to customer concerns and accurately document repair needs.
- Create repair orders using dealership software.
- Present maintenance and repair recommendations with confidence and integrity.
- Build trust while maximizing sales opportunities.
- Work closely with technicians to ensure repairs are completed efficiently.
- Keep customers informed throughout the repair process.
- Deliver an exceptional experience that earns repeat business, referrals, and outstanding CSI.
- Follow up with customers after their visit to ensure complete satisfaction.
Performance Expectations
At Dyer Chevrolet, performance matters. Every Service Advisor is expected to consistently meet or exceed key performance metrics.
These include:
- Customer Satisfaction Index (CSI) above the regional average.
- Effective Labor Rate (ELR) goals.
- Hours Per Repair Order (HPRO) goals.
- Maintenance and repair sales performance.
- Customer retention and follow-up completion.
- Professional communication and accountability.
We believe in coaching, training, and providing the support needed to succeed, but we also believe in accountability. High standards create high-performing teams.
Interview Requirements
If selected for an interview, applicants should be prepared to discuss their recent performance and are encouraged to bring:
- Sales performance reports from the last 90 days.
- CSI reports from the last 90 days.
- Any additional performance reports that demonstrate your success as a Service Advisor.
We want to hire professionals who know their numbers, take ownership of their results, and are always looking for ways to improve.
Why Dyer Chevrolet?
- One of the highest-paying Service Advisor opportunities in the area.
- Unlimited earning potential with an aggressive performance-based pay plan.
- Busy, high-volume service department with consistent customer traffic.
- Family-owned dealership that genuinely cares about its employees.
- Supportive leadership team invested in your success.
- Medical, dental, and vision insurance.
- 401(k).
- Paid vacation.
- Ongoing training and career advancement opportunities.
- Stable company with a strong reputation and loyal customer base.
Who We're Looking For
We're looking for someone who:
- Is hungry to succeed and motivated by performance.
- Doesn't wait for opportunities but creates them.
- Enjoys building relationships with customers.
- Is confident recommending maintenance and repair services.
- Takes pride in delivering an outstanding customer experience.
- Wants to be part of a winning team.
- Is looking for a long-term career, not just another job.
Ready to Take the Next Step?
If you have 3+ years of dealership Service Advisor experience, enjoy working in a fast-paced environment, and want the opportunity to earn top pay while building a rewarding career with a family-owned dealership that values its people, we'd love to meet you.
Bring your experience. Bring your results. Bring your drive.
Apply today and become part of the Dyer Chevrolet Vero Beach family.
Pay: $100,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
