About Us
Access Point Healthcare is a fast-paced and growing medical practice in Panama City (Florida) providing patient-centric primary healthcare with additional services such as IV infusions, bio-identical hormone pelleting, etc. We focus on our clinic’s mission to provide the best quality care to our neighbors in Bay County. We are seeking full-time Front Desk Receptionists/Office Assistants for our fast-paced practice. We are looking for individuals who are detail oriented, team players, dependable, able to multi-task, and work in a fast-paced work environment.
Essential Duties and Responsibilities
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Answer patients’ queries and ensure quality customer service
- Answer phone calls.
- Respond to emails.
- Greet patients upon arrival.
- Collect patients' personal information.
- Validate payment methods and medical insurance coverage.
- Record patients' information in the computer system.
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation
Company Benefits & Perks:
· Medical, Dental, Vision Insurance
· Growth Opportunities
· Collaborative Work Environment
· Continuing Education Reimbursement
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
- Medical office: 1 year (Preferred)
Work Location: One location
Job Types: Part-time, Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Medical Specialty:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
