Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients, providers, and visitors, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, EMR systems, and health information management will be essential to maintaining efficient clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering exceptional patient service, this opportunity is perfect for you!
Duties
- Greet patients and visitors warmly, providing outstanding customer service at the front desk
- Office Practicum EHR used for scheduling.
- Verify patient insurance coverage and process medical collections accurately in compliance with HIPAA regulations
- Manage electronic health records (EHR), ensuring proper documentation review and data entry
- Handle phone communication with professionalism, including appointment confirmations and follow-up calls
- Scanning medical records into EHR.
- Maintain accurate medical records, file documents securely, and manage office correspondence efficiently
Qualifications
- Proven clinic experience or medical office experience with familiarity in medical terminology and health insurance knowledge
- Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with electronic health records management is highly preferred
- Strong computer skills including Microsoft Office Suite (Word, Excel) and typing skills (10 key typing)
- Knowledge of HIPAA compliance policies and clinical confidentiality protocols
- Excellent phone etiquette, customer service skills, and ability to handle multiple tasks simultaneously
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Experience with medical coding (ICD-10/ICD-9/CPT) and medical billing processes is highly desirable
- Ability to work efficiently in a fast-paced healthcare environment while maintaining attention to detail
Join us to make a meaningful difference in patient care by providing exceptional administrative support! We value energetic professionals committed to upholding clinical confidentiality policies while delivering top-tier service. This paid position offers an engaging work environment where your skills will directly contribute to positive patient experiences.
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Family leave
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
