Position Summary
We are seeking a Part-Time Medically Integrated Dispensing (MID) Technician to support our provider-led dispensing program. This role is responsible for assisting with medication dispensing operations, inventory management, patient communication, and coordination with providers and the Revenue Cycle Management (RCM) team.
Working within a Medically Integrated Dispensing environment, the MID Technician supports licensed providers by preparing medications for dispensing, maintaining inventory, managing dispensing documentation, and helping ensure compliance with Nevada Board of Pharmacy requirements.
Unlike a traditional pharmacy setting, this role operates under the authority of licensed dispensing providers rather than pharmacists. The MID Technician supports the dispensing process but does not independently dispense medications or perform final product verification, as all final dispensing activities are completed by the licensed provider.
Key Responsibilities:
Prescription Processing & Dispensing Support
- Enter patient and prescription information accurately into dispensing systems.
- Prepare prescription labels and assist with medication preparation in accordance with Nevada Board of Pharmacy requirements.
- Organize and stage medications for provider review and dispensing.
- Assist providers with dispensing workflow while ensuring compliance with state and federal regulations.
- Maintain accurate dispensing records and documentation.
Inventory Management
- Receive and reconcile medication shipments and verify deliveries.
- Maintain inventory levels and proper medication storage conditions.
- Monitor expiration dates and assist with inventory counts and reconciliation activities.
- Support product tracking, documentation, and compliance requirements.
- Identify and report expired, damaged, or recalled medications.
Patient Engagement & Support
- Serve as a point of contact for patients regarding medication refills, pickups, and dispensing-related questions.
- Provide excellent customer service and support throughout the dispensing process.
- Assist patients in understanding next steps and coordinating medication access.
RCM & Benefits Coordination
- Partner with the internal Revenue Cycle Management (RCM) team to support benefit investigations, prior authorizations, and coverage-related requirements.
- Assist in gathering and communicating information needed to support insurance approvals and patient access to therapy.
- Coordinate with the RCM team to help minimize delays in patient care.
Provider & Care Team Collaboration
- Coordinate with providers, clinical staff, and other team members to ensure timely prescription processing and continuity of care.
- Communicate prescription status updates, inventory concerns, and patient needs as appropriate.
- Support efficient workflow and medication readiness for patient appointments.
Documentation & Compliance
- Maintain accurate records within dispensing and electronic health record systems, including medication, quantity, lot number, and expiration information as required.
- Follow all applicable HIPAA, DEA (where applicable), and Nevada Board of Pharmacy requirements.
- Support quality assurance, compliance, and inspection readiness activities.
Required Qualifications
- High School Diploma or equivalent
- Nevada Certified Dispensing Technician license or
- Active Nevada Certified Pharmacy Technician license with the ability and willingness to obtain a Nevada Dispensing Technician license
- 1+ year of pharmacy, dispensing, or healthcare experience
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work collaboratively in a provider-led healthcare environment
Preferred Qualifications
- Prior Medically Integrated Dispensing (MID) or specialty pharmacy experience
- Prior authorization and benefits investigation experience
- Experience with PioneerRx, Liberty, or similar dispensing software
- Spanish-speaking
- Experience with medication inventory management and compliance processes
- Experience supporting patients with chronic or complex conditions
What We Offer
- Flexible part-time schedule
- Collaborative healthcare environment
- Opportunity to work closely with providers and patients
- Meaningful work supporting patients with chronic and complex conditions
- Growth opportunities as the program expands
Pay: From $22.00 per hour
Application Question(s):
- Do you have a Nevada Certified Dispensing Technician license?
- Do you have an Active Nevada Certified Pharmacy Technician license with the ability and willingness to obtain a Nevada Dispensing Technician license?
- Are you aware that this position is part time?
Shift availability:
Work Location: In person
