Resort Sales Team Lead (Retail Leadership Role)
Burns Cowboy Shop | Luxury Western Brand | Top Earnings Potential
Join Burns Cowboy Shop as a Resort Sales Team Lead and step into a leadership role where you will drive sales performance, lead a team, and deliver exceptional, high-end client experiences. This is a hands-on leadership position for someone who thrives in a sales-driven environment and is ready to take ownership of team success.
About Burns Cowboy Shop
Burns Cowboy Shop is a premium Western lifestyle brand rooted in heritage, craftsmanship, and a commitment to delivering life-elevating experiences. We specialize in heirloom-quality products and personalized service that builds lasting relationships with our clientele.
About the Role
The Resort Sales Team Lead is a key leadership position responsible for driving sales performance, developing team members, and ensuring an exceptional client experience.
This role combines hands-on selling, team leadership, and operational oversight, requiring strong communication, accountability, and a passion for delivering elevated service.
What You’ll Do
Lead & Develop the Team
- Coach, mentor, and motivate a team of sales professionals
- Foster a positive, collaborative, and high-performance environment
- Support hiring, onboarding, and ongoing training efforts
Drive Sales & Performance
- Set and achieve team sales targets
- Work alongside the team on the sales floor to meet and exceed goals
- Analyze sales performance and identify growth opportunities
Deliver an Elevated Client Experience
- Ensure a personalized, high-touch client experience
- Support team members in building lasting client relationships
- Uphold the Burns brand through product knowledge and storytelling
Oversee Daily Operations
- Manage scheduling, merchandising, and store presentation
- Maintain inventory standards and operational consistency
- Utilize company systems and tools to support business operations
What We’re Looking For
- 2+ years of retail supervisor or leadership experience
- Proven success in a sales-driven environment
- Strong ability to coach and develop team members
- Excellent communication and relationship-building skills
- High level of accountability and ownership
- Passion for delivering exceptional customer experiences
- Ability to work weekends, holidays, and peak resort seasons
Why Join Burns
- Competitive compensation with performance-based incentives
- Leadership development and growth opportunities
- Team-oriented culture rooted in craftsmanship and heritage
- Employee product discounts
- Opportunity to represent a premium Western brand
Required Application Submission
To be considered, all applicants must submit a one-page written response addressing the following:
Questions:
- What motivated you to pursue a Team Lead role at this time?
- What skills, abilities, or experience will allow you to excel in this role?
- What would you be most excited to accomplish in your first 3–6 months?
Submission Guidelines:
- Responses must reflect your own ideas and experience
- AI-generated responses are not permitted
- Submit your response along with your resume
How to Apply
Submit your resume and required written response via email to [email protected]
Pay: From $75,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
