The Role Isn’t for Everyone. That’s the Point.
At Blackhat Strategy, we run performance marketing for clients in the industries other agencies won’t touch- the verticals where Meta’s policies are aggressive, inconsistent, and constantly shifting.
This is not a “set it and forget it” account management job. Accounts get flagged. Ad sets get disapproved overnight with no explanation. Clients call in a panic. If that sounds stressful, this isn’t your role. If it sounds like the kind of problem you actually want to solve, keep reading.
We’re looking for an Account Manager who doesn’t rattle. Someone who can look at a flagged account, stay calm, diagnose what’s actually happening, and turn a client’s panic into confidence, because you’ve done this before and you know what to do next.
What You’ll Own
You’ll lead a three-person pod: yourself, a Sub Account Manager, and a Media Buyer. As the pod lead, you are the face of the account and the strategic backbone behind it.
- Client relationships, start to finish — you own onboarding calls, recurring strategy and performance reviews, and every touchpoint in between
- Retention and save conversations — when a client is nervous or considering walking, you’re the one who talks them off the ledge with a real plan, not platitudes
- Strategic advisory — you’re not reporting numbers, you’re interpreting them and telling clients what to do next
- Confidence under pressure — when an account gets flagged or performance dips, you’re the calm, credible voice that reassures the client and rallies your pod to fix it
- Escalation point — every client concern that can’t be resolved at the pod level lands with you, and you resolve it
Who Thrives Here
- You’ve managed Meta ad accounts
- You read performance data fluently — CTR, CPA, ROAS, frequency, conversion tracking — and translate it into plain-language strategy for clients
- You stay composed when things break, because in this world, something always eventually does
- You’d rather solve a hard, unpredictable problem than manage a quiet, predictable account
- You lead — your pod and your clients both look to you for the plan
What You Bring
If you’ve read this far and you’re already thinking about how you’d handle the next flagged account instead of whether you could — let’s talk.
- Experience managing Meta Ads accounts
- Strong command of Meta Ads Manager: campaign structure, budgeting, targeting, Pixel/Conversions API
- Proven client-facing experience — onboarding, QBRs, retention conversations
- The ability to lead a small team (media buyer + sub account manager) toward shared account goals
- Thick skin, sharp judgment, and a bias toward calm problem-solving over panic
Our culture is laid back, but expectations are high.
Compensation
- Competitive base salary (DOE)
- Commission on upsells
- Performance bonuses
- Advancement opportunities as the company scales
Schedule & Location
Hybrid role based in Phoenix, AZ
- Some in-office days required
- Remaining days remote/work from home
If that sounds like you, apply now and tell us why you’d be a fit for Blackhat Strategy.
Pay: $80,000.00 - $150,000.00 per year
Benefits:
Work Location: Hybrid remote in Phoenix, AZ 85016
