Medical Spa Front Desk/Reception
This is a position that requires positive interaction at all times with clients as you will be the initial point of contact and representative of the practice whether in person or over the phone. Trying your best to be courteous, professional, competent, caring, respectful and helpful at all times. Greet and check-in clients upon arrival. Make sure intake forms are filled out and relative consent forms are signed for respective treatments. Check out clients collect payment for services, schedule their next appointment per doctor or esthetician recommendations. Answer incoming phone calls, retrieve messages from voicemail, record complete messages and make any return phone calls that are necessary. Pull charts for appointments and messages for the doctor. Ensure comfort of patients in waiting room and cleanliness throughout the office.
- 1-2 years experience customer service, admin duties REQUIRED
- Exhibit medical aesthetic product knowledge (Botox, Fillers) REQUIRED
- Must have knowledge using Microsoft Word, Excel, Outlook, and basic Windows software
- Maintain a flexible attitude toward work responsibilities
- Possess the ability to multi-task while maintaining a high level of “customer service”
- Present a positive, polite, and courteous attitude
- Must have good communication skills, both written and verbal
- HIPAA familiarity – maintain patient confidentiality at all times
- Maintain a professional appearance
Hours
We need to fill our part time position. Hours are as follows-you will need to be available 1 to 2 Saturdays a month from 10:00 am -2pm for when the doctor is here.
Sun/Mon-CLOSED (Closed major holidays as well)
Tues: 10-6pm
Wed: 10-6pm
Thur: 10-6pm
Fri: 10-5pm
Sat: 10-2pm
Pay: DOE
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Expected hours: 24 – 34 per week
Experience:
- Customer service: 1 year (Required)
Work Location: In person
