Full-Time Physical Therapy and Acupuncture Front Desk / Receptionist (Mandarin or Cantonese Required)
Location
139 Centre St, New York, NY 10013
Schedule
Monday, Tuesday, Wednesday, Friday & Saturday
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- 9:30 AM – 6:00 PM
- 30-minute unpaid lunch break
On-site position (not remote)
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Position Overview
We are a busy outpatient physical therapy private practice seeking a full-time Front Desk / Receptionist who is Mandarin or Cantonese speaking. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment.
Key Responsibilities
Schedule patient appointments and manage daily calendars
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Verify and inquire about insurance benefits
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Answer phone calls and respond to all communication channels used by the company
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Organize and maintain patient files and records
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Assist with insurance billing-related matters
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Communicate with insurance companies via phone and email
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Perform general front desk and administrative duties
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Required Skills
- Proficiency in Microsoft Excel, Word, and Google Sheets
Strong communication and customer service skills
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Ability to multitask, work independently, and solve problems efficiently
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- Basic office and administrative skills
Job Requirements
- High school diploma required
Meticulous, responsible, and enthusiastic attitude
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Ability to communicate clearly with patients and staff
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- Must be legally authorized to work in the United States
Language Requirements
- Mandarin or Cantonese (Required)
- English (Required)
Compensation
- Hourly pay: $18 – $22, based on experience
Healthcare Setting
Outpatient
Medical Specialty:
- Physical & Rehabilitation Medicine