Job Purpose: welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Essential Functions:
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Warmly and graciously greet all guests upon arrival.
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When possible, open the front door for guests entering or leaving the restaurant.
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When immediate seating is limited, record guest names and number of people in party.
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Call out name and number of party when tables become available.
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Provide guests with estimated waiting time.
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Accommodate special seating requests for guests whenever possible.
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Seat guests based on guest preferences and balancing of customer flow in service stations.
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Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
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Relay messages to servers and buspersons as needed.
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Thank guests as they leave and invite them to return.
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Performs other duties and projects as required by management.
Working Conditions:
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Typical of that in a busy casino with heavy cigarette smoke accompanied with a variety of competing noises and communications.
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Flexible hours (week-ends, nights, holidays).
Physical Requirements:
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Walking or standing for long periods of time; Occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
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Occasional lifting (up to 50 lbs).
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Be able to reach, bend and stoop.
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Ability to organize and coordinate multi tasks.
Minimum Qualifications for Consideration:
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Be able to work in a standing position for long periods of time (up to 5 hours).
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Be able to communicate clearly and effectively in the predominant language(s) of our guests.
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Must have exceptional grooming habits.
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Computer skills a plus. Open table experience is a plus.
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Excellent communication skills.
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Food Handlers License within 30 days from date of hire.
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Must be able to communicate clearly with managers and kitchen personnel.
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Ability to work any shifts, start time, weekends, and holidays
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Documents that establish both Identity and Employment Eligibility.
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Kickapoo Tribal Gaming License.